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U.S. Bank (Senior) SME & Digital Analyst in Warsaw, Poland

A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. If you want to make a difference in your life, your community and your world, join us at Elavon. We know our company is only as strong as our people, and we are committed to your professional growth and success. Elavon is part of the U.S. Bank family, a diverse workplace, where we celebrate the individuality of each member of our global team.

Job Description

Location: Poland

Occasional travel may be required.

Elavon is wholly owned by U.S. Bancorp (NYSE: USB) and provides end-to-end payment processing solutions and services to more than 1.3 million customers in the United States, Europe, Canada, Mexico, and Puerto Rico.

As the #1 provider for airlines and a top five provider for hospitality, healthcare, retail, and public sector/education, Elavon’s innovative payment solutions are designed to solve pain points for businesses from small to enterprise-sized.

Elavon is seeking a dynamic, motivated individual for an exciting new opportunity: (Senior) SME & Digital Analyst.

Reporting into the European Commercial Insights & Analytics Team, this critical role will help shape Elavon’s customer management and business development strategies, and will likely suit candidates from Analytic or Finance backgrounds, aspiring to grow their analytics / strategy development skill set. This new position requires business acumen, analytic mindset and effective interpersonal and project management skills.

ROLE OVERVIEW:

Elavon is seeking a dynamic, motivated individual for an exciting new opportunity: (Senior) SME & Digital Analyst.

Reporting into the European Commercial Insights & Analytics Team, this critical role will help shape Elavon’s customer management and business development strategies, and will likely suit candidates from Analytic or Finance backgrounds, aspiring to grow their analytics / strategy development skill set.

This new position requires business acumen, analytic mindset and effective interpersonal and project management skills.

ROLE RESPONSIBILITIES:

Help shape the overall European SME and Digital analytics & strategy by:

  • Collaborating with SME and Commercial teams to develop and provide insights and analytics supporting business performance and decision-making,

  • Providing business consultancy and market analyses from internal and external data perspective,

  • Building and nurturing relationships across SME, Marketing and other organisations,

  • Working together with Business Development, Commercial departments and wider business to model and coordinate business cases,

  • Cooperating Digital team, providing expertise around data and systems to ensure smooth delivery of agile experiments,

  • Analysing merchant customer attrition drivers and supporting the development of retention initiatives,

  • Modelling customer strategy related projects and analytical support of project teams,

  • Leveraging SalesForce.com and other internal data sources to analyse, understand and recommend improvements to the end-to-end sales and customer servicing processes,

  • Interrogating our MI data suite and extracting deep customer data to enable ad-hoc proposition and busincess case development,

  • Supporting the development of robust Return on Investment analyses.

ROLE REQUIREMENTS:

Qualifications:

  • Minimum 3 years of professional experience in Analytics or Finance ,

  • Proven ability to manage and synthesise complex datasets to deliver commercial insights,

  • Proficient Excel and advanced financial modelling,

  • Fluent English language, oral and written,

  • Excellent logical and analytical skills -- both quantitative and qualitative,

  • Self-starter able to manage multiple priorities in a highly dynamic, corporate environment,

  • Quick-learner and positive, confident communicator.

Additional skills:

  • Strong communication and presentation skills,

  • Strong eye for detail,

  • SQL, Power BI, Alteryx knowledge an advantage,

  • Experience of CRM systems (eg. Saleforce.com) an advantage,

  • Financial Services experience is highly preferred, Payments experience is ideal,

  • Experience with Business Agility an advantage,

  • Experience with matrix organizations a plus.

WE OFFER:

  • Full-time position, employment agreement,

  • Excellent package including complex medical care, group insurance, Multisport card, language classes,

  • Highly professional, multicultural environment and high standards of work,

  • Professional training, opportunity to develop a career path in organizational structures, support in career planning,

  • Work in a dynamic team with a supportive inclusive culture and strong values,

  • Interaction with Clients and Colleagues across the EU,

  • Good atmosphere at work and comfortable working environment.

Your career is here at Elavon

It’s an exciting time to be in the payments industry, and at Elavon, we know our company is only as strong as our people. We are constantly on the lookout for strong team members who can provide value and superior service to our customers and partners worldwide. Elavon is committed to a diverse workplace, and we celebrate the individuality of each member of our global team.

We invest in your career growth with development resources that give you the opportunity to stretch and shine.

We draw strength from diversity

At Elavon, embracing diversity and fostering inclusion are business imperatives. We view everything we do through a diversity and inclusion lens to deepen our relationships with our stakeholders.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits :

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

This is an Elavon posting. Elavon is a part of the U.S. Bank family.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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