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U.S. Bank Project manager - Implementation Manager in Warsaw, Poland

A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. If you want to make a difference in your life, your community and your world, join us at Elavon. We know our company is only as strong as our people, and we are committed to your professional growth and success. Elavon is part of the U.S. Bank family, a diverse workplace, where we celebrate the individuality of each member of our global team.

Job Description

To further strengthen our role as key market player in Europe, we are looking for a Project Manager

Reporting to the Senior Programme Platform Manager for Project Delivery, due to expansion of our Integrated Payment Solutions (IPS) approach we are looking to recruit a new role for the team focused implementation of our EU Payment Facilitator customers. You will actively participate in the identification, design, development and implementation of assigned projects. Assigned projects will include project planning, customer integration, coordinating the solution certification and implementation, facilitating the customer boarding and payment Facilitator requirements, capture solution delivery and facilitate delivery. Responsible for ensuring delivery of a successful integration with Elavon products and/or systems. You will also work as part of a team helping to introduce new features and functions to the Elavon digital boarding platform.

The role holder will be a highly motivated individual with excellent written and verbal communication skills.  He/she must have exceptional visual presentation and workflow documentation skills. They should have a proven track record of managing complex, high-profile projects with remote matrix teams.

Scope: Manage Payment Facilitator Projects for the EU region, managing and understanding the process and procedures of implementing a PF from initiation, discovery, final implementation and BAU rollout.


  • Project management experience leading large complex customer implementation projects and partner integrations.

  • Certification related to project management understanding

  • Comprehensive knowledge of the European payments industry with a focus on Payment facilitators.

  • Experience in using Agile/Six sigma certifications and/or equivalent experience. Preferred but not required:

  • PMP or Prince2

  • Demonstrated project management and interpersonal skills.

  • Ability to develop effective working relationships internally at a variety of levels and work closely with commercial departments such as sales, operations and product development

  • Strong interpersonal, communications skills with excellent presentation skill and able to communicate with all levels of people

  • Time management, task prioritization, and delegation skills with an ability to cope under pressure and prioritise work effectively

  • Organised and analytical, able to eliminate sales obstacles through creative and adaptive approaches PC proficiency using a variety of software packages including Microsoft Project and Office Experience in using Salesforce

  • Travel – up to 25% depending on base location

Qualifications Required to perform your Role:

  • Project Management qualification (Prince/CAPM/PMP/Agile)

  • Six Sigma Yellow belt or higher process Qualifications a bonus

  • Team Working & Leadership Skills - Demonstrable team working skills are paramount - must be able to work towards common goals with other managers and teams in particular with the other Operations, Product teams & Partner Business Development

  • Organisational Skills – Comfortable delivering multiple work-streams in parallel and experience

  • Technical Skills – Ability to understand the complete payment process flow and connecting system/application

  • Analytical Skills - To be able to understand and review a partner`s environment and requirements gather, enabling quick opportunity for integration qualification   

  • Payment Industry Knowledge - Excellent knowledge of the acquiring and payment industry with a focus on Payment Facilitator – delivery of large complex integration projects

  • Commercial Understanding - Strong commercial knowledge and broad commercial experience

We offer:

  • Full time position, employment agreement;

  • Hybrid working model;

  • Excellent package including complex medical care, group insurance, Multisport card;

  • You can recommend friends in Referral Program and collect awards

  • Highly professional, multicultural environment and high standards of work;

  • Clearly defined career path (experts or managers), wide range of trainings - online trainings also available at home trainings in classroom, funding for learning foreign languages;

  • Work in a dynamic team with a supportive inclusive culture and strong values;

  • Interaction with Clients and Colleagues across the globe;

  • You will work in an inspiring atmosphere. We work together and celebrate together - everyone will find something for themselves

  • Offices in a convenient location in Warsaw, easily accessible by Metro + bus

#LI-Hybrid #LI-DK1

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.

Benefits :

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

This is an Elavon posting. Elavon is a part of the U.S. Bank family.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.