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U.S. Bank Product Manager - Backend & API (Palo Alto, CA) in United States

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

U.S. Bank is seeking a talented and experienced Product Manager, focusing primarily on our API products, to work within a team of skilled product managers responsible for our POS products. This role is part of our talech business line.

A Product Manager in talech is a cross-functional collaborator responsible for understanding competitive and customer needs, prioritizing and defining the business product requirements, managing the product life cycle, and working closely with many teams across the talech organization.

This role reports to the Director of Product Management. It presents an ideal opportunity for someone with knowledge and experience working with internal and external API products, who is excited to stay on top of industry trends, business and customer needs, and create a strategic plan for enhancing our API products.

This position plays a crucial role in the growth strategy of Talech. You will have the opportunity to collaborate with business units, technology teams, and API end-users to drive projects dealing with API products servicing the entire customer journey and all asset classes. You will work on various short and long-term high-profile projects and will be responsible for identifying which API features and enhancements are required based on our business' needs and end-user requirements (internal and external). This role will be working very closely with our Business Development team to coordinate the integration and support of new external clients that use our APIs to ensure we have efficient and differentiated solutions that exceed our clients' needs and expectations.

Responsibilities

  • Create and own the API products vision, strategy, and product roadmap

  • Study market trends and market segmentation to determine a strategy and product roadmap for our API products to ensure we continuously evolve to meet emerging consumer needs and take advantage of new technology

  • Communicate the API product vision to all stakeholders to clearly outline the benefits to end-users and the business

  • Make use of data analytics and financial models to prioritize work that will provide the highest return on investment and business value

  • Analyze consumption data and get feedback from end-users to identify necessary improvements and fixes

  • Prioritize required changes so that the most significant pain points and opportunities are addressed first

  • Document business and product requirements based on all stakeholder needs and understand the API technical specifications

  • Work with the technology teams who develop the APIs to ensure they follow standards, naming conventions, design principles, and consistent development methods so that we can provide our end-users that consume the APIs a superior experience

  • Manage the ongoing development and implementation of new processes and practices for an efficient and superior API partner onboarding experience

  • Manage the API products integration pipeline by coordinating with the Business Development and Technology teams to ensure our clients receive excellent support

  • Manage each stage of the API product lifecycle from development to testing (functional, security, and performance), deployment, iterations/release management, and retirement by collaborating with Technology, Business Development, and Marketing teams

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Six to eight years of related work experience

Preferred Skills/Experience

  • Comprehensive knowledge of the assigned business line and technical marketing skills

  • Strong product management, design and development skills

  • Thorough knowledge of product/program development, pricing, implementation and strategic analysis

  • Demonstrated marketing and marketing research skills

  • Excellent verbal and written communication skills

  • Strong financial and competitive analysis and computer skills

  • Demonstrated management, leadership and interpersonal skills

Colorado:

Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location.

Benefits:

Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers (https://www.usbank.com/careers/index.html) .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://www.usbank.com/careers/verification-of-eligibility-for-employment.html) .

Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $103,615.00 - $121,900.00 - $134,090.00

Our 74,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. Our employees are empowered to create change and drive our future, and we pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking. Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.

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