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U.S. Bank Fair and Responsible Banking RCA Professional in United States

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

The Consumer and Business Banking (CBB) Fair and Responsible Banking (FaRB) Professional supports compliance with the Equal Credit Opportunity Act (ECOA), the Fair Housing Act (FHA), the Federal Trade Commission Act, section 5 (UDAP) and Unfair, Deceptive or Abusive Acts or Practices Act (UDAAP).

In this role, you will:

  • Establish and maintain appropriate systems of risk management and internal controls to support business objectives, maintain acceptable risk appetite/tolerances and comply with applicable laws and regulations

  • Self-identify issues and effectively own risk management for the business

  • Serve as first point of contact for business questions related to fair lending and UDAAP.

  • Support the fair and responsible banking activities for one or more of these specific business lines:

Consumer Performing Operations (CPO).

  • As part of the CBB Risk Management Team, you will partner with assigned Business Leaders, RCA Consultants, and other RCA Managers to oversee the successful creation, implementation, and maintenance of an effective Fair and Responsible Banking program framework.

  • Lead and/or support projects and/or activities that ensure compliance with applicable federal, state and local laws and regulations. For example, this business unit services student loans which are anticipated to be a focal point for the CFPB. The successful candidate will run point on ensuring the Bank will pass regulatory scrutiny associated with this business.

  • Facilitate the identification of gaps and drive solutions that minimize losses resulting from inadequate internal processes, systems or human errors.

  • Ensure the active identification, response and/or escalation of risks as appropriate and will influence policies and procedures to maximize profit potential and minimize regulatory exposure.

  • Accountable for an effective partnership between the Line of Business and the Lines of Defense.

Key Responsibilities for supporting the FaRB program:

  • Support CBB in an anticipatory posture related to the rapidly changing FaRB risk and compliance environment, while balancing business needs, process efficiencies, and customer experience

  • Build and maintain an effective CBB FaRB program including appropriate risk assessment, preventive and detective controls, issue management, and management reporting

  • Lead/Participate in business unit projects and/or activities that support compliance with applicable FaRB federal, state and local laws and regulations

  • Drive and/or manage change across CBB including regulatory changes, policy changes, and/or business changes.

  • Establish and maintain appropriate systems of risk management and internal controls to support business objectives, maintain acceptable risk appetite/tolerances, and comply with applicable laws and regulations

  • Provide FaRB training and support as needed to business line partners

  • Self-identify issues and effectively own FaRB risk management for the business

  • Escalate potential risks as appropriate

  • Maintain effective partnerships within CBB and with Corporate Compliance including the Fair and Responsible Banking Division.

  • Interact with Archer (eGRC) to document controls and complete assessments

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Seven to ten years of applicable experience

Preferred Skills/Experience

  • Expert knowledge of Fair Lending and UDAAP

  • Expert level understanding of CBB business banking products, policies, operations and associated risks

  • Experience in providing guidance regarding complex operational and compliance matters, enforcing requirements, working with auditors and examiners, negotiating desired outcomes, executing project and implementation plans, and reporting issues and trends to management

  • Ability to interpret and provide guidance on regulatory changes and rulings

  • Strong knowledge of business banking products, services, and operations

  • Excellent verbal, written, and presentation communication skills

  • Ability to research and manage multiple projects and deadlines simultaneously

  • Certified regulatory compliance manager (CRCM) preferred

  • Strong collaboration, interpersonal, management, and ability to interact and present to management

  • Thorough knowledge of U.S. Bancorp operations, policies and procedures, and the ability to review and suggest revisions to policies, procedures, and controls to demonstrate effectuate compliance

  • Experience with large complex banking organizations and their product/service offerings

  • Extensive Archer experience


Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers (https://www.usbank.com/careers/index.html) .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://www.usbank.com/careers/verification-of-eligibility-for-employment.html) .

Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $92,735.00 - $109,100.00 - $120,010.00

Our 74,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. Our employees are empowered to create change and drive our future, and we pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking. Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.