U.S. Bank Relationship Manager - Pan EU, Retail in Ireland
A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. If you want to make a difference in your life, your community and your world, join us at Elavon. We know our company is only as strong as our people, and we are committed to your professional growth and success. Elavon is part of the U.S. Bank family, a diverse workplace, where we celebrate the individuality of each member of our global team.
Job DescriptionThis role requires an independent and confident person who will be responsible for the following tasks:
Responsible for the overall management and relationship of a series of Large Corporate accounts Full responsibility for the delivery of set financial targets and objectives on a territory basis in the International Corporate Business Markets. Co-ordinate the territory resource alignment, track performance, results, and provide communication to the customer through training, coaching and sales development disciplines. The role builds on both portfolio revenue and new service/product introduction to drive the account Relationship and contact network to drive profitability.
Main Requirements: Demonstrable over-achievement against target experience in a direct sales role, technology or business-to-business marketplace, which is primarily focused on a mix of relationship and new business acquisition. Knowledge of the Fin-tech Payments industry is a definite requirement. An understanding of current shifts in the retail Industry, Omni-Commerce and future retail trends desirable. Knowledge of retail technology and payment gateway providers advantageous. Well-developed understanding of the skills involved in opening and closing a sale in the market place. A structure that is underpinned by a recognised sales methodology such as SPIN is desirable. Proven ability to engage across customer hierarchies at C-Suite to operational owners. Sales competencies and a comprehensive understanding of the sales process, with an ability to identify positive and negative qualities and abilities. Understanding the buying circle, critical success factors’ and networking around detractors and competitor activity. Fluent English and Spanish required. Additional languages skills are desired: additional fluency in French, German or Italian. A track record of working autonomously, managing a sales portfolio and communicating the market requirements and pipeline back to the business. To identify risks and opportunities and provide possible solutions to those issues. Excellent motivational and communication skills. Demonstrable balanced risk taking with large relationship management and multi-cultural environment. An influential and highly effective communicator (verbal/non-verbal/written). Willingness to invest time in training and development. An advocate for the customer, utilising commercial acumen to build opportunity and structure and internal support network to provide exceptional service to the customer. Examples of building virtual networks to provide a solution for a customer need you have uncovered. A team player and promoter of team participation and support structures A willingness to accept change and the ability to maintain effectiveness in a changing environment with ability to “see the bigger picture”. Familiarity and experience in Customer Relationship Management systems, Sales Pipeline and opportunity management systems & procedures. Ability to continually rise above challenges and operate in a fast moving, changing environment within a constant growth and expansive industry.
Elavon Behaviours / Competencies required Relationship Building Interpersonal Skills Organisational Awareness Planning & Organising Performance Management Pipeline generation Training and Coaching ability Award and Recognition focused Team orientated Cross functional awareness and communication Location / Mobility considerations Europe travel as required of the role with occasional overnight stays as required. Car allowance (or similar) for sales employees is provided
This role has been identified as a Controlled Function (“CF4”) under the Central Bank of Ireland’s Fitness & Probity Regime, CF4 as noted above. Accordingly, the holder of the role must meet and continue to comply with the Fitness and Probity Standards. In addition the role holder should take reasonable steps to ensure the areas they are accountable for are managed with appropriate due skill, care and diligence to comply with Central Bank of Ireland requirements as applicable. Failure to do so could result in fines and suspensions by the regulator and consequently could also impact on the role holder’s ability to continue to perform in the role.
Furthermore, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the Fitness and Probity Standards.
Applicants agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the Fitness and Probity Standards and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.
- The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Benefits: We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
This is an Elavon posting. Elavon is a part of the U.S. Bank family.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.