U.S. Bank Dealer Services Documentation Specialist Trainer - Telecommute within Jacksonville, FL, Tempe, AZ or Oshkosh, WI in Tempe, Arizona
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionDealer Services Operations (DSO) is looking for an individual to be part of a group of trainers to enhance the competencies of individual employees. This role will assist with designing and conducting training programs that will boost employees workplace performance in alliance with U.S. Bank's core values. You will be responsible for performing training needs assessments, designing and delivering curriculum and learning materials and for managing all phases of training for the DSO departments, which include Funding, Support, Dealer Call Group and Collateral Processing
Basic Qualifications - High school diploma or equivalent - Four to six years of relevant experience
Preferred Skills/Experience - Train new and existing employees on department processes and procedures and use the best training methods for a specific purpose or audience - Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training - Track employee progress through the training process - Thorough knowledge of legal documents used to support applicable loan/lease/collateral processing - Ability to master the bank's documentation software - Comprehensive knowledge of closing policies and procedures, funding policies, underwriting requirements, governmental and agency requirements, terminology and automated processing systems - Comprehensive knowledge of applicable credit policies and approval processes for assigned product(s) - Ability to work effectively and accurately in a fast paced, high production, professional environment - Strong organizational skills - Excellent verbal and written communication skills
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
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U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.