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U.S. Bank Customer Remediation Data Analyst in St. Paul, Minnesota

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job DescriptionThe Customer Remediation Data Analyst in CBB will participate in projects that require research, data compilation and analysis to ensure compliance with the bank’s Customer Remediation Policy. The analyst should have experience and a thorough understanding of the front-end systems (e.g. Net-O, MSP, CACS, Doc Velocity) for mortgage processes. Responsibilities will include, but are not limited to, the following: Customer Remediation Support: The CBB Risk Data Team supports issue and business line management with research, data analysis documentation and execution.

Credible Challenge: The CBB Risk Data Team accepts ownership of the data used within all CBB customer remediation events. This includes confirmation to front line systems for any data created internally or obtained from an external source and verification of any component required during validation.

Maintain awareness of bank, regulatory, and industry changes and trends

Responsibilities may also include contributing to CBB Risk Data Team projects or project implementation.

Perform other duties as assigned

Basic Qualifications Bachelor's degree, or equivalent work experience

Five to Seven of applicable experience

Preferred Skills/Experience Five years of experience with mortgage as well as other bank systems

Five years in a reporting, analytics, or technology environment.

Strong problem-solving, process facilitation, project management, and analytical skills

Excellent interpersonal, written and verbal communication skills

Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact CBB- Advanced understanding of CBB operations, products/services, systems, and associated risks/controls- SQL/SAS coding exposure

Advanced Excel computer skills and database knowledge

Experience with SharePoint or TEAMS

Comfortable working in a team environment with layers of required review/approval.

Ability to work in a fast-paced environment with large workloads.

Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $81,600.00 - $96,000.00 - $105,600.00

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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