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U.S. Bank Consumer Direct Fulfillment Site Leader - Remote in St. Paul, Minnesota

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job DescriptionThis position will lead processors, underwriters, closers, and leaders within our Consumer Direct Operations team. The responsibilities of this role are as follows: Manage the administration and coordination of all mortgage loan servicing and/or operational functions.

Establish and administer policies and procedures to ensure compliance with various regulatory, investor, government and corporate requirements.

Hire, train, motivate, and direct the activities of loan servicing or operational personnel to ensure procedures are properly and efficiently carried out.

Plan, develop, implement and control assigned organization and budget functions.

Basic Qualifications - Bachelor's degree, or equivalent work experience - 10 or more years of experience in mortgage servicing or operations activities - Five or more years of supervisory/management experience

Preferred Skills/Experience - Superior knowledge of all aspects of mortgage lending, servicing or operational policies and practices - Strong analytical and decision-making skills - Good organizational and project management skills - Excellent interpersonal, verbal and written communication skills - Well-developed knowledge of human resources functions - Ability to manage multiple tasks/projects and deadlines simultaneously

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $120,870.00 - $142,200.00 - $156,420.00

Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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