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U.S. Bank Commercial Sales Support - Hybrid in Seattle, Washington

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job DescriptionThe Sales Support Banker is a sales and operational support role, working directly with Relationship Managers, Portfolio Managers, and other internal and external partners and customers to assist the business line with revenue generating activities and ensuring department compliance and adherence to policy and procedures.

Essential Functions Working with Relationship Managers, Portfolio Managers, product partners, and compliance team to provide primary support for Commercial Banking activities and regulatory compliance administration functions (i.e. covenant tracking/monitoring, on-boarding of commercial loans, overdraft, wire, ACH monitoring / approvals, auditing of systems for data integrity, and regulatory compliance activities)

Coordinates sales support activities to include pre-call planning and Customer Relationship Management (CRM) system maintenance and updates which may include securing reporting during the sales process for regulatory and compliance purposes

Performs research in support of operations and marketing activities focused on client/prospect, industry, market, geography, and other RM-specified data which may include coordination with product partners

Understands commercial business and bank departments, products, and services to recognize cross-selling opportunities and offer additional product options to address client needs to maintain and expand relationships

Responds to customer account inquiries and routes to the appropriate support team(s) for resolution. May complete specialized maintenance, research, and reviews for accuracy and compliance

May prepare for audits and ensure that procedures are being followed. Sets up/maintains client files in compliance with all applicable company, business line, and department standards

Ensures that there are appropriate records of due diligence during the sales process, including the ordering of appraisals, flood approval codes, and KYC requirements. Maintains the security and integrity of all files/databases

Supports and ensures compliance of daily credit decisions required of the RMs/PMs relating to overdrafts, daylight overdrafts, and ACH file suspensions

Basic Qualifications Associate's degree, or equivalent work experience

Three to five years of experience in financial services industry

Preferred Skills/Experience Bachelor's degree

Excellent verbal, written, and interpersonal communication skills

Excellent customer service skills

Strong analytical skills

Strong organizational and time management skills

Ability to manage multiple tasks/projects meeting all deadlines

Strong problem resolution skills

Proficient computer skills, especially Microsoft Office/PowerPoint applications

Experience with department-specific systems

Knowledge of departmental and bank products and services

Versatility with learning bank lending/loan system

Telecommuting/Office Location/Hours This position will be onboarded and worked remotely/from home. During the 4th quarter, employees will return to the office with the flexibility to telecommute two days per week. Eligible candidates must live within commuting distance to one of our five locations below. Hours of this position are Monday-Friday 7:30am-4:30pm PST.

Portland, Oregon

Seattle, Washington

Bellevue, Washington

Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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