U.S. Bank Jobs

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U.S. Bank UXDesign Content Strategist (multiple locations) in San Francisco, California

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

U.S. Bank is seeking a UXDesign Content Strategist to support the Dealer Services team. This role will assist in creating a world-class application experience for vehicle loans. This individual will be partner with an experience architect and visual designer to create highly functional and user-friendly interactions and experiences.

A strong candidate will have experience writing UX content and UI microcopy, and a strategic approach to creating user-centered solutions.

Basic Qualifications

  • Bachelor's degree, with an emphasis on English, Writing, Technical Writing, Journalism, Content Strategy, or Library Science preferred, or equivalent experience

  • Five or more years of related work experience

Preferred Skills/Experience

  • Strong understanding of the principles of content strategy with a clear understanding of information architecture, interactive design principles, and web usability

  • Ability to produce user-centered design from concept to delivery without supervision

  • Ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization

  • Significant experience writing a variety of digital content for instructional, transactional and marketing experiences – including navigation labels, form fields labels and messaging, error messages, contextual help messages, alert messages and FAQs

  • Experience with data collection and quantitative analysis

  • Ability to meet ambitious deadlines and delivering high quality work on schedule, including quickly turning around plans and reports

  • Good knowledge of UX best practices

  • Familiar with delivering creative within an Agile environment


Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers (https://www.usbank.com/careers/index.html) .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://www.usbank.com/careers/verification-of-eligibility-for-employment.html) .

Our 74,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. Our employees are empowered to create change and drive our future, and we pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking. Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.