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U.S. Bank Sr. Business Risk Manager, AI/ML Center of Excellence (COE) in San Francisco, California

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

As the First Line of Defense Sr. Business Risk Manager enabling the AI Center of Excellence (COE), you will partner with colleagues across AI product, design, operations, and technology to deliver results that have a direct impact on customer experiences (CX) as well as the Bank’s operational effectiveness. You will lead a team of specialized Risk professionals who will manage a wide range of AI initiative portfolios and will ensure commensurate controls and monitoring are in place to mitigate any new or emerging risks. This highly visible senior manager position requires partnering with a broad set of business and risk stakeholders to identify existing and emerging risks in an open, collaborative environment where new ideas and solutions are evaluated extensively prior to commercialization. The ideal candidate will have previously served in a senior risk management and/or compliance capacity in the use of AI/ML and have experience bringing ideas from concept to commercialization. They will play a diverse and far-reaching role in the organization, providing risk leadership and influencing risk and control protocols for technical solutions, strategies and design patterns across multiple teams and stakeholders. This Sr. Risk Manager will partner with other Senior to Executive Leaders, Risk/Compliance/Audit (RCA) Consultants, RCA Managers and other Senior RCA Managers to oversee the successful creation, implementation, and maintenance of an effective AI risk management framework.

The successful candidate must have a superior knowledge of AI/ML product development processes, including an understanding of the model development lifecycle with a lens towards building and scaling AI technologies in a responsible, ethical, and well-managed manner. The candidate will possess an excellent understanding of process management strategies and risk methodologies. As the AI Center of Excellence (COE) supports a wide range of business and enabling functions throughout the enterprise, it is vital to build strong relationships with both business and risk partners at all levels. Core responsibilities include oversight of AI process hierarchy, critical business process/control identification and consultation, horizontal support for Bank risk policies/protocols, and ongoing development of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business model. In addition, this Sr. Risk Manager will be accountable for projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulation. As such, you will be accountable for an effective partnership between the AI Center of Excellence (COE) and the Risk Lines of Defense.

Preferred Skills/Experience

  • Master’s degree or higher, equivalent work experience, and/or military experience

  • 15+ years of Financial Services Risk Management and/or Compliance experience in Digital, AI/ML, or other applicable risk management environments

  • Considerable knowledge of Digital products/services, operations, systems, external APIs, and associated risks and controls

  • Expert knowledge of Risk/Compliance/Audit competencies

  • Superior knowledge of AI/ML product development processes, including an understanding of the product development lifecycle with a lens towards building portfolios of AI technologies in a responsible, ethical, and well managed manner

  • Strong Executive presence and the ability to present complex concepts to other Senior and Executive stakeholders in an effective manner; communication skills must range from participation in detailed technical discussions to business-oriented presentations to working closely with Senior and Executive Management

  • Extensive knowledge of model risk management (MRM) and data analytical requirements associated with AI/ML initiatives

  • Advanced experience providing ongoing risk assessments to complex business use cases and understanding how to group and monitor portfolios with similar risk, control and monitoring needs

  • Experience leading Risk and Compliance governance committees and steering committees, both internally and with industry partners

  • Considerable knowledge of applicable AI/ML laws, USA and EU regulatory trends, and applicable emerging risks

  • Extensive understanding of process and change management delivery ways of working (e.g., Agile, SDLC, etc.) and Digital Risk control methodologies

  • Record of building successful teams and relationships with business and risk partners

  • Experience with completing complex data analyses and drawing risk conclusions that direct any needed enhancements to mitigate commensurate risk(s)

  • Strong analytical, problem-solving and negotiation skills

  • Applicable industry and/or methodology certifications (e.g., SAFE Agile, etc.)

  • Experience with leading regulatory/audit reviews as well as issue remediations

  • Ability to manage teams and rapidly evolve with changing risk and control expectations

  • Strong leadership and management skills of processes, projects and people

  • Excellent written and verbal communication skills

  • Proficient computer skills, especially Microsoft Office applications

  • Experience working with an on/off-shore delivery model

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $165,325.00 - $194,500.00 - $213,950.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.