U.S. Bank Senior UX Product Designer in San Francisco, California
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
In this role, you’ll be responsible for working within a cross-functional team to plan and design a consistent user experience for our customer-facing web portfolio. You will leverage and contribute to our design system, as well as adhere to accessibility standards and best practices. You will partner with product owners, developers, researchers, business analysts, and compliance specialists to translate requirements into experience architectures.
Employs a range of human-centered, accessible design techniques, such as conceptual models, personas, user flows, wireframes, and interactive prototypes, to determine and convey design decisions
Optimizes experience architecture to promote usability, while accommodating technical and business needs/constraints
Studies and understands competitors, market trends, customer wants/needs, and technical implementation to create the best product experiences — and explains/defends design decisions with solid insights and well-reasoned rationales
Reviews artifacts and deliverables from peers to ensure they accurately represent or improve upon the layout, design and interaction patterns
Accurately interprets how the U.S. Bank brand is applied to interaction modules, screen layouts, style guides, pattern libraries, images, icons and other visual elements
Formally observes user interviews and usability sessions
Works concurrently on multiple tasks or projects in an agile environment
Delivers assets of record, e.g., wireframes, versioned prototypes, flow / process diagrams, etc.
Participates in validating that code is built as designed during projects (according to brand standards, style guides and pattern libraries)
This role is hybrid. Team members who are in a hybrid role typically spend three days a week at a U.S. Bank location, while having flexibility on their work location for the other working days.
Bachelor's degree, or equivalent experience
Typically has five to eight years of related work experience, such as UX or digital industry, with at least one year of team leadership experience
Considerable knowledge of user experience (UX) best practices, interactive design principles, accessibility, information architecture and experience architecture; Service Design knowledge a plus
Considerable knowledge of design thinking process and framework, and experience with workshop and co-creations
Experience in UX Design Architecture principles – including creating wireframes, prototypes, and user flows
Experience/familiarity withCSS and responsive design
Familiar with common design software
Experience collaborating with large teams
Strong communication, facilitation, and presentation skills
Ability to problem-solve and work independent
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) EEO poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $112,880.00 - $132,800.00 - $146,080.00
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.