U.S. Bank Emerging Payments Product Manager in San Francisco, California
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionIn 2017, U.S. Bank was one of the first two banks to send and receive a real time payment in the industry making itself first to market and presenting itself as a firm that wants to be first to market and a true innovator in the payment arena. The firm now wishes to take this early achievement to the next level. With significant infrastructural investments already made and the first RTPs sent and received, this person will drive the next stage of Payments capabilities, with examples like Pay with Zelle and Billpay strategy development and help the bank make decisions about how to leverage the new capabilities, develop new revenue streams, and how to use the initiatives to drive U.S. Bank market positioning as a payments innovator and first to market around industry leading payment capabilities. As the payment landscape evolves beyond RTP, this person will evolve their work to include new payment formats and infrastructures in their strategy and product development work.
This role will work with the Head of Emerging payment and lead the strategy process and product development for U.S. Bank as it relates to emerging payments and customer behavior/demand across a variety of B2B and B2C and B2B use cases. It must also create the frameworks for the customer experience with real time payments, across all business lines and products, while evaluating market trends, legal/regulatory climate, product positioning, and pricing philosophy. Lines of business included in scope will initially include: Corporate and Commercial Banking, Payment Services, Consumer Banking Sales Support, Technology and Operations Services, and Wealth Management and Investment Services. Responsible for working across the various lines of business, this person will analyze the market, identify customer needs and use cases that could be supported by real time/emerging payments, analyze the business cases behind these opportunities and help the firm prioritize the many potential investments and projects in this space and recommend product development and pilot activities to promote the firm’s commercial offerings.
This person will engage actively with industry consortiums and utilities including The Clearing House, secure token exchange development (a multi-year initiative to improve payment security for cards, ACH, and Real Time Payments) and partner to oversee the bank involvement in Early Warning Systems - EWS/Zelle.
Basic Qualifications Bachelor's degree, or equivalent work experience
10 or more years of product management experience
Preferred Skills/Experience • MBA and at least 5-7 years in financial services, payments, policy, or technology • Strong analytical and problem-solving skills with demonstrated ability to quickly gather, analyze and synthesize information • Strong written and verbal communication skills, with ability to express ideas in a clear, concise and compelling manner and tailor communications for different audiences • Detail-oriented and capable self-starter with the ability to explore innovative ways to perform tasks in an efficient and timely manner as an individual and in a team environment • Excellent relationship management and collaboration skills including the ability to influence and build consensus across teams; demonstrated experience delivering successful outcomes on projects involving multiple stakeholders with differing / diverging interests highly desired • Ability to work independently in a remote team environment and to proactively identify product opportunities that arise related to business trends and market developments • Strong project management skills to include organization, planning, and execution with the ability to manage various tasks simultaneously and work under tight deadlines with conflicting priorities, while providing high quality products
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
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U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.