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U.S. Bank Sr. Business Process Specialist (Core Systems) in Saint Paul, Minnesota

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is seeking a Senior Business Process Specialist with excellent project management and IT process experience to contribute toward the success of our Core System Mainframe technology initiatives. Your role will involve understanding our mainframe business processes. Ensure successful processing of mainframe software and hardware acquisition and payment processes. Provide oversight of our business risk processes and identify areas for improvement and implement solutions to increase efficiency and effectiveness. Identify, create and maintain process documents for our undocumented mainframe processes. Our ideal candidate has a strong understanding of business process management, excellent analytical skills, and the ability to communicate effectively with both technical and non-technical stakeholders.


  • Review, analyze, and evaluate mainframe business systems and user needs

  • Develop and implement improved business processes

  • Create and maintain process documentation

  • Identify process metrics and create reports to track performance

  • Work closely with other departments to understand their business processes and requirements

  • Ensure solutions meet business needs and requirements

  • Provide training and support to our mainframe leaders on new process changes

  • Manage competing resources and priorities

Basic Qualifications

  • Bachelor's degree or equivalent work experience

  • At least 5 years experience within a total information technology (IT) environment.

  • At least 3 years experience with tools and techniques for planning, organizing, monitoring and controlling IT projects.

Preferred Skills/Experience

  • Working experience in : Business assessment, IT standards, procedures, policy, IT service management (ITSM), Capability maturity model

  • Experience with IT systems management, IT audit and control, IT quality assurance

  • Must have IT project management and Business process modeling experience

  • Extensive experience in: Requirements analysis and Workflow analysis

  • Previous experience in mainframe business systems and user needs preferred

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

*This role is not offering sponsorship for work visas at this time

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.