U.S. Bank Security Control Center Operator - Work Schedule: M/Tu, F/Sat: 1530-0200 CT in Saint Paul, Minnesota
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionResponsible for monitoring all U.S. Bank, and U.S. Bancorp systems worldwide from the U.S. Bank Security Operations Center. This fast-paced environment requires the coordination of company resources and outside agencies, including law enforcement, fire, Emergency Medical Services, and Guard Services. Individuals must be detail oriented, adaptable to changing circumstances, and possess the ability to manage multiple tasks at one time. Excellent verbal communication skills and the ability to achieve and maintain control of stressful situations are required. Performs work on projects and initiatives, assisting in the assessment and implementation of internal policies and procedures to ensure compliance with applicable laws and regulations. May assist in report development and analyzing data. Provides guidance, support and recommendations to Lines of Business and assists in the implementation and enforcement of U.S. Bank security protocols.
Work Schedules currently being offered (but subject to change at time of offer):
DAY: M, Th-Sat: 0800-1830 CT
SWING: M/Tu, Fri/Sat: 1330-0000 CT
THIRD: M, Th-Sat 2330-1000 CT . Basic Qualifications - High school diploma or equivalent - Six months to one year of applicable experience
Preferred Skills/Experience - Security/law enforcement and/or military - Central alarm monitoring/dispatch center experience - Previous banking and/or property management operations - Call center and/or customer service experience - Basic understanding of applicable laws, regulations, financial services, and regulatory trends - Well-developed analytical skills - Ability to research and manage multiple projects and deadlines simultaneously - Strong PC skills, particularly word processing, spreadsheet, databases, and presentations - Effective interpersonal and written communication skills
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.