U.S. Bank Fraud and Risk Prevention Analyst in SAINT PAUL, Minnesota
Are you ready to build your career with unlimited opportunities for growth and advancement? Come join us at U.S. Bank as a Fraud and Risk Prevention Analyst.
In this role, you will be the first line of defense against fraud, detecting and decisioning high risk deposit activity. You will work in a highly collaborative, fast-paced environment, where customer experience and fraud prevention are our passion. Join the Deposit Risk team, where you will feel valued and inspired to build your career as a fraud professional.
The successful candidate will develop a thorough knowledge of the process and procedures for deposit transactions, from the customer initiating deposit via mobile, branch or atm channels to transactional history of account. The Fraud and Risk Prevention Analyst is a specialized role that involves the research and risk mitigation associated with transactional fraud review. While fraud prevention and risk mitigation are performed, customer experience is always our top priority. In this role, the successful candidate will have contact with our business line customers, providing exceptional experiences while resolving fraud and risk related issues.
Review account information for potentiallyfraudulent activity
Investigate complex fraud situationsincluding account takeover, elder and vulnerable abuse and identity theft
Conduct analysis through multiplesystems, utilizing various search tools
Secure accounts by placing securityblock and/or restrictions to prevent financial loss
Identify fraud trends and escalateappropriately
Maintain a working knowledge offraud prevention guidelines, operating system processes and procedures, andregulatory and policy requirements
The Deposit Risk team is open 7 days a week, currently observing most Federal holidays. We are currently hiring evening shift, working five days per week. Eveningshifts will qualify for a 10% shift premium . There is currently four hours of mandatory overtime weekly and occasional additional overtime.
- Technical or trade school certificate in business or computer science, or
equivalent work experience
- Five or more years of job-specific work experience
Experience working with internal/external customers
Experience with loss mitigation
Well-developed ability to identify and interpret data and resolve exceptions
Ability to resolve complex problems with minimal guidance
Excellent verbal and written communication skills
Exceptional computer skills, especially Microsoft Office applications
Primary Location: Minnesota-MN-Saint Paul
Shift: 2nd - Evenings
Average Hours Per Week: 40
Requisition ID: 200015170
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.