U.S. Bank Jobs

Job Information

U.S. Bank Bond Operations Processor 4 - Saint Paul, MN in SAINT PAUL, Minnesota

Provides quality support to external clients, and other internal departments, by responding to and resolving issues, researching requests, and/or questions associated with correspondence processing for bondholder related products and services. Acts as liaison between external clients and back office and other staff. Isolates and identifies source of problem related concerns. Provides timely resolution to correspondence to adhere to regulatory requirements and service level agreements. Follows up with internal or external customers ensuring resolution.

Qualifications:

Basic Qualifications

  • High school diploma or equivalent

  • One to three years of experience in transaction processing

Preferred Skills/Experience

  • Excellent customer service skills

  • Excellent computer skills, especially Microsoft Office applications

  • Ability to follow procedure and processing requirements related to correspondence and other processes

  • Well-developed interpersonal, comprehensive, verbal and written communication skills

  • Ability to manage multiple task/projects and deadlines simultaneously

  • Strong planning, problem-solving and organizational skills

  • Ability to identify and resolve/escalate problems

  • Strong attention to detail

  • Strong time management skills

Job: Processing

Primary Location: Minnesota-MN-Saint Paul

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 200011128

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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