U.S. Bank ACH Claims & Dispute Specialist - Saint Paul, MN in Saint Paul, Minnesota
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionResponsible for claims and disputes intake, review, and/or disposition of potentially suspicious transactions, events, or scenarios involving various levels of exposure. Placements may include specialized areas of focus, including but not limited to case/claims processing, claims, disputes and risk-based actions, investigative research, secondary review, customer service/advocacy, or process and work coordination (team lead). Works with various forms of technology, including transactions processing systems, risk management platforms, case management applications, and research or analytical tools. Basic Qualifications - High school diploma or equivalent - Two or more years of related work experience, or a relevant combination of education, training, and experience
Preferred Skills/Experience - Well-developed research and analytical abilities - Ability to competently work with various forms of technology, including transactions processing systems, risk management platforms, case management applications, research or analytical tools - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications - Ability to follow defined procedures, policies and precedents - Ability to identify and resolve/escalate moderate problems with minimal guidance - Must be able to perform assigned work in a deadline sensitive environment - Competent clerical skills and strong attention to detail is necessary for all roles
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
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U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.