U.S. Bank Jobs

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

Performs a variety of operational duties within an assigned area of Investment Operations. Responsible for reviewing, requesting corrections and system updates upon receipt of W8 and W9s. Process reports related to tax withholding codes and resolved any systemic or paperwork errors. Works with internal personnel to resolve issues and ensure efficient service to customers. Ensures the accuracy of account statements and information.. Ensures that all documentation requirements are satisfied. Responds to telephone or written inquiries and performs research necessitated by special requests from customers, relationship managers or internal employees.

Basic Qualifications

• High school diploma or equivalent

• Four or more years of related experience

Preferred Skills/Experience

• Advanced knowledge of the investment operations within the assigned area

• Thorough knowledge of the computer applications used in the assigned area

• Strong ability to manage multiple tasks/projects and deadlines simultaneously

• Ability to operate various types of office equipment

• Strong customer service and relations skills

• Ability to identify and resolve/escalate problems

• Advanced mathematical and/or accounting skills

• Good data entry skills

• Effective verbal and written communication skills

• Efficient with Microsoft Suite

Benefits:

Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers (https://www.usbank.com/careers/index.html) .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://www.usbank.com/careers/verification-of-eligibility-for-employment.html) .

Our 74,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. Our employees are empowered to create change and drive our future, and we pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking. Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.