Job Information
U.S. Bank Impact Finance Technology - Technical Product Manager in Saint Louis, Missouri
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Be a part of transformational change where integrity matters, success inspires, and great teams collaborate and innovate. At U.S. Bancorp Impact Finance Technology, we’re looking for a talented individual who wants to make a difference! We seek a hands-on Technical Product Manager (TPM) to lead the development and support of our Pega, CMR+, and Pendo platforms, driving innovation and advancing our key technology initiatives.
The TPM will serve as a subject matter expert for Pega, CMR+, Pendo, and potentially other applications while leading a small product team. This position requires a self-motivated individual with the ability to collaborate across departments and drive solutions for complex business challenges, distributed workflow automation, customer and end-user experience enhancements, and document imaging advancements.
Essential Responsibilities:
Provide technical leadership to the product team, ensuring high standards and best practices in product delivery.
Collaborate with stakeholders, including product owners, business line SMEs, and analysts, to gather technical requirements and translate them into actionable user stories with clear acceptance criteria.
Participate in the end-to-end product development lifecycle, from concept to launch, ensuring timely and high-quality delivery.
Maintain alignment between technical development and business objectives, effectively communicating with both technical and non-technical stakeholders.
Ensure products are thoroughly tested and meet performance, security, and usability standards before release.
Maintain detailed technical documentation, including system architecture, design specifications, and user guides.
Monitor product performance, leveraging end-user insights, analytics, and feedback to drive continuous improvement.
Implement optimizations and enhancements to improve product functionality, scalability, and user experience.
Proactively manage technical debt, ensuring scalable and maintainable product architecture.
Drive product roadmaps, feature prioritization, and production support in collaboration with internal teams and vendors (Pega COE, Antworks, Pendo).
Basic Qualifications
Bachelor's degree, or equivalent work experience
Typically three to five years of relevant experience
Preferred Skills/Experience
Proven experience as a Technical Product Manager or similar role
Strong expertise with Pega development, CMR+ or document data extraction/imaging capabilities, and Pendo configuration or other digital adoption tools
Strong technical background with knowledge of software development and system architecture
Excellent project management skills with experience in agile methodologies
Strong communication and interpersonal skills, capable of working with diverse teams
Analytical mindset with the ability to translate complex technical concepts into actionable plans
Experience with performance monitoring tools, analytics, and customer feedback systems
Aptitude to learn new technologies and become a subject matter expert
U.S. Bancorp Community Development Corporation d/b/a U.S. Bancorp Impact Finance, the tax credit and community development division of U.S. Bank, believes all people have a right to the possibilities that comes with living in a safe and vibrant community. The financing USBIF provides for affordable housing, economic development, and renewable energy projects have a lasting social and environmental impact in communities. Visit USBIF on the web to find out more at www.usbank.com/cdc.
U.S. Bancorp Community Development Corporation is now operating as U.S. Bancorp Impact Finance. All job postings under U.S. Bancorp Impact Finance reside within the USBCDC organization.
Location Expectations
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $108,375.00 - $127,500.00 - $140,250.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.