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U.S. Bank Impact Finance - Project Administrator in Saint Louis, Missouri

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

We are seeking a highly organized and detail-oriented project administrator to join our growing Strategy team at Impact Finance. The Strategy team supports and enables the organization, and this role will be responsible for facilitating centralized operations, supporting business areas, and providing front desk support on-site. This individual will be responsible for supporting our business areas with logistics around office and Fashion Square building operations, including employee onboarding/offboarding, supply management and mail/deliveries.

The project administrator will be responsible for working independently to support, manage and execute daily operations and will work with a diverse set of internal partners to collaborate and coordinate. Success in this role requires a proactive, supportive individual with a keen eye to detail and a collaborative, team-oriented mindset. This individual should be able to manage multiple projects at once and have proven track record of creating and maintaining organized workflow and task management.

Specific responsibilities:

  • Serve as primary point of contact at our front desk, responsible for greeting and assisting all guests and employees. Ensure efficient management of front desk operations, including handling inquiries, directing visitors and maintaining a welcoming reception area.

  • Coordinate and streamline day to day operations of Fashion Square office spaces to ensure efficiency and effectiveness, including reviewing and maintaining fully stocked and operationalconference rooms, break areas, and supporting technology/equipment

  • Daily review of all 5th floor conference rooms, making sure all equipment is powered down, drinks stocked in mini-fridge, and equipment/technology is in place, etc.

  • Set up and break down large in-person meetings, including coordinating and receiving catering deliveries and assisting with any technology set up.

  • Ability to repeatedly move up to 50 pounds, stand or sit for extended periods of time

  • Ability to move trays and carts of work, repetitive motions

  • Serve as a notary for teams and partner with Finance team to receive, process, log and secure checks

  • Serve as the primary point of contact for all visitors, equipment returns, badge requests and new employee first day in office, providing exceptional customer service

  • Develop clear and consistent procedures for work order management, including new work orders, and escorting/managing third party vendors working on site

  • Oversee onsite logistics, including parking inquiries/issues, employee access, building maintenance requests and spearhead troubleshooting any issues that arise.

  • Manage shared inbox, incoming mail, UPS pickups/receipts and process mail and deliveries, directing to the appropriate parties

  • Maintain supply orders, including tracking and managing when replacements are needed and proactively ordering supplies to stock breakroom, conference rooms and printers

  • Continuously seek opportunities to improve processes and quality of processes, tasks and front desk operations.

  • Ability to take direction well from multiple sources

Basic Qualifications

  • Bachelor’s degree, or equivalent work experience

  • Typically up to two years of related experience

Preferred Skills/Experience

  • Basic knowledge of assigned business line or functional area

  • Well-developed organizational and analytical skills

  • Basic knowledge of project management

  • Ability to identify and resolve exceptions and to analyze data

U.S. Bancorp Impact Finance, the tax credit and community development division of U.S. Bank, believes all people have a right to the possibilities that comes with living in a safe and vibrant community. The financing USBIF provides for affordable housing, economic development, and renewable energy projects have a lasting social and environmental impact in communities. Visit USBIF on the web to find out more at www.usbank.com/cdc .

U.S. Bancorp Community Development Corporation is now operating as U.S. Bancorp Impact Finance. All job postings under U.S. Bancorp Impact Finance reside within the USBCDC organization.

Location Expectations

The role has an in-office expectation of 5 days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $25.63 - $28.19

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.