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U.S. Bank Credit Risk Review Quality Assurance Lead in Saint Louis, Missouri

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Credit Risk Review Quality Assurance Lead (QAL) conducts Quality Assurance (QA) reviews of the Credit Risk Review (CRR) function of independently evaluating and monitoring credit risk and credit management processes within the bank to minimize losses.

QA reviews are an internal control that supports accurate and effective CRR reviews, improves consistency among the various teams that comprise CRR, identifies and communicates best practices, and indirectly prepares CRR for internal (Bank) and external audits or exams. The QAL will evaluate CRR’s adherence to CRR Procedures Manual and best practices. The QAL conducts team-focused and targeted horizontal reviews and communicates conclusions and findings to CRR’s Director and Senior Managers

Primary Responsibilities:

  • Reviews and reperforms CRR testing, which may include individual credits or accounts, portfolios, business practices, or credit risk functions; evaluate the accuracy and completeness of documentation, ensuring the objective of the test is met and conclusions are fully supported.

  • Aggregates and summarizes QA observations, themes, and conclusions and communicates results to key stakeholders.

  • Prepares presentations or reports for management.

  • Identifies deficiencies or inconsistencies and recommends enhancements to existing CRR processes or new processes.

  • Conducts review work independently with limited input or instruction, but appropriately solicits consultation and guidance when needed.

  • Collaborates with QA Manager and other individuals across IRRA teams to support an environment focused on continuous improvement, agility and innovation.

  • In conjunction with the QA Manager, creates and documents an annual QA Plan.

  • Communicates effectively with CRR personnel and QA Manager throughout reviews.

  • Participates in special projects, as appropriate, and displays a willingness to help the team achieve its objectives.

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Typically more than eight years of applicable experience

Preferred Skills

  • Eight years of wholesale or retail banking credit experience in one or more of the following functions: credit analyst, underwriter, portfolio manager, relationship manager, credit risk review officer, or credit approval officer.

  • Deep understanding of and working experience with testing and quality assurance principles and methodologies.

  • Thorough understanding of wholesale (C&I and/or CRE) lending policies, account management practices.

  • Expert level credit analysis skills and experience to evaluate business unit underwriting and portfolio management processes, loan structure, borrower financial condition, repayment capacity, collateral, exceptions, risk rating, key credit risk drivers, and credit review principles and methodologies.

  • Strong ability to evaluate and willingness to challenge CRR Management conclusions while conducting QA Review.

  • Excellent communication skills, and well-developed people skills, including the ability to deal with and react to highly sensitive issues in a confidential and professional manner.

  • Exceptional time management skills, prioritizing assigned tasks, managing multiple projects, setting achievable delivery dates, and meeting deadlines and escalating as needed.

  • Bachelor’s degree in finance, accounting, business, or a related field preferred, or a Bachelor’s degree with relevant industry and/or credit review experience. Individuals may have a Master’s degree and/or professional designation in a business field.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $116,280.00 - $136,800.00 - $150,480.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.