Job Information
U.S. Bank Business Line Regulatory Review Representative in Saint Louis, Missouri
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Position Highlights
Responsible for the development and execution of a battery of QA assessments that are designed to test regulatory requirements as well as policy requirements to ensure processes are functioning as designed and operating effectively to mitigate associated risks
Review and analyze complex processes and activities within the assigned business line or vendor to ensure the QA assessment is designed appropriately and then perform transactional testing and/or control testing
Responsible for preparing QA reports detailing findings, associated risks, and advising on improvements to internal control routines
Assist with implementing changes in policies, procedures, and processes to improve work quality and mitigate operational and regulatory risk, while limiting impact to productivity
Basic Qualifications
Bachelor's degree, or equivalent work experience
Two to three years of experience in regulatory compliance activities
Preferred Skills and Experience
Comprehensive knowledge of products, regulatory standards (e.g. FDCPA, UDAAP, FCRA, SCRA), policies and procedures applicable to assigned area
Collections experience, knowledge of call center operations, auditing experience, and/or knowledge of the credit card or financial service industry preferred
Strong knowledge of process design and controls.
Basic knowledge of consumer and commercial credit lending, debt collection techniques and collection systems
Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas, and conferring with business line leaders
Advanced understanding of QA testing methodology and risk analysis
Strong writing, word processing, and spreadsheet analysis skills
Ability to manage multiple tasks/projects and deadlines simultaneously with limited supervision
Ability to work as a team leader
Excellent verbal and written communication/presentation skills
Travel Requirements
Up to 30% for Vendor Quality Assurance Auditor positions.
Hybrid/flexible schedule
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $64,685.00 - $76,100.00 - $83,710.00
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.