U.S. Bank Elavon Client Account Manager in Sacramento, California
A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionThe Client Account Manager/Executive is the strategic face of Elavon to the client, representing multiple Elavon business channels. They are responsible for the overall management of a book of National accounts, including maintenance, growth, increased profitability, strategic direction, overall client satisfaction, and contract renewals. Consults with clients through data analysis, industry education, presentation of performance results and recommending action to improve performance. Is the escalation point for both internal and external client issues.For this opportunity, candidates must be located in close proximity to Cincinnati, Los Angeles, or San Diego area).
Basic Qualifications - Associate's degree, or equivalent work experience - Three to five years of client management experience in the financial industryPreferred Skills/Experience- One year experience working in a CAM role - Strong contract negotiation, account management and project management skills - Strong problem-solving and negotiation skills - Ability to manage multiple tasks/projects and deadlines simultaneously - Ability to identify and resolve exceptions and to interpret data - Proven customer service/relations skills - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications - Strong presentation, interpersonal, verbal and written communication skills - Some knowledge of Elavon products and systems helpful - Travel is required 20%-30% of work time Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
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This is an Elavon posting. Elavon is a part of the U.S. Bank family.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.