U.S. Bank Scrum Master 2 - Customer Onboarding (Richfield, MN) in Richfield, Minnesota
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionU.S. Bank is looking for a Scrum Master to support our Know Your Customer (KYC), customer onboarding product. In this role, the Scrum Master will be part of a large technology modernization initiative. The Scrum Master will lead and facilitate agile ceremonies, and lead large scale delivery projects, while working with stakeholders to ensure successful delivery.
The organization is on an agile, product and digital transformation journey and as a Scrum Master, you will be guiding multiple agile teams through their journey and help drive agile transformation across products and lines of business. You will also act as a leader and on-team coach for Portfolio Management’s scrum teams. We are looking for a dynamic, collaborative personality that can champion the cause of the agile movement within the organization. You are passionate about leading change, helping shift mindset and influence culture change. Fostering new ways of thinking, new ways of working and building new capabilities that will help unlock new possibilities at U.S. Bank.
We are looking for an innovative, experienced Scrum Master to support our IT Portfolio Analytics team. Excellent candidates will possess strategic vision and tactical mastery and combine it with an entrepreneurial spirit to get it done. You will play a fundamental role in achieving our ambitious objectives and work closely with partners across product teams to design innovative solutions and balance challenging priorities and demands. You are laser-focused on operational excellence and customer satisfaction and you'll need to wear many hats, so flexibility and a can-do attitude are critical! Data analytics and Tableau development experience is preferred, but not required.
Responsibilities: - Embrace the agile mindset, advocate and champion agile across the Technology organization by challenging, coaching, and guiding teams using agile and lean principles - Provide creative solutions to agile transformation issues: resistance to change, limited resources, conflicting priorities, lack of accountability - Ability to utilize agile methods in a flexible manner that often includes traditional project management which can include hard deadlines/fixed dates at times - Understand the various agile frameworks, events and artifacts (i.e. scrum, Kanban), where they are fit for purpose and how to implement/apply with new and existing teams - Manage and facilitate team ceremonies including quarterly product planning, product owner syncs, backlog grooming, estimating and sizing efforts, release planning, sprint planning, standups and retrospectives. - Facilitate and coach to draft, track progress and continuously improve on Objective and Key Results (OKRs) - Coach teams and leaders in agile principles and practices, roles and responsibilities, and frameworks - Foster a continuous improvement environment in order to build high-performing, agile teams - Track and report on metrics for teams to measure progress, effectiveness of agile adoption, and agile maturity of the teams - Guide product management teams in their role, defining MVP's, developing product charters, product community maps, product roadmaps and release plans, story mapping, writing stories and backlog prioritization and management - Train and mentor other scrum masters on the role of the scrum master and build communities of practice for scrum masters to share, learn and grow
Basic Qualifications - Bachelor's degree in computer science or related field, or equivalent work experience - At least 3 years of experience in Agile technology delivery and Software Delivery Life Cycle (SDLC) teams - At least one year of experience in a Scrum environment
Preferred Skills/Experience - Basic knowledge of Agile principles and practices and capacity to understand specific needs or requirements to apply skills/knowledge - Understanding of basic fundamentals of iterative and incremental development - Data analytics and Tableau development knowledge is a plus! - Working knowledge of the software development process – design, development, test, and deployment - Strong communication, collaboration, leadership, conflict resolution, budgeting and time management skills - CSM (Certified Scrum Master) certification a plus - Experience with outcomes-based planning and delivery (i.e., OKR) - Experience with distributed teams, in multiple time zones - Knowledge of scrum, Kanban, Lean, XP, and other Agile frameworks - Comfort with agile tools such as JIRA
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
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Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $92,735.00 - $109,100.00 - $120,010.00
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.