U.S. Bank Senior Product Manager (Platform) in Raleigh, North Carolina
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
U.S. Bank is seeking a talented and experienced Product Manager, focusing primarily bridging the gap between our application teams and the platform. This position will work with our application teams as a cross functional expert for microservice base solutions to support application functionality.
A Product Manager in talech is a cross-functional collaborator responsible for understanding competitive and customer needs, prioritizing and defining the business product requirements, managing the product life cycle, and working closely with many teams across the talech organization.
This role reports to the Director of Product Management. It presents an ideal opportunity for someone with knowledge and experience working with internal and external API products, who is excited to stay on top of industry trends, business and customer needs, and create a strategic plan for enhancing our API products. This role will support the Apps teams who utilize APIs to build applications.
This position plays a crucial role in the growth strategy of Talech. You will have the opportunity to collaborate with business units, technology teams, and API end-users to drive projects dealing with API products servicing the entire customer journey and all asset classes. You will work on various short and long-term high-profile projects and will be responsible for identifying which API features and enhancements are required based on our business' needs and end-user requirements (internal and external). This role will be working very closely with our Business Development team to coordinate the integration and support of new external clients that use our APIs to ensure we have efficient and differentiated solutions that exceed our clients' needs and expectations.
Primary responsibilities will include, but are not limited to:
Create and own the API products vision, strategy, and product roadmap
Study market trends and market segmentation to determine a strategy and product roadmap for our API products to ensure we continuously evolve to meet emerging consumer needs and take advantage of new technology
Communicate the API product vision to all stakeholders to clearly outline the benefits to end-users and the business
Make use of data analytics and financial models to prioritize work that will provide the highest return on investment and business value
Analyze consumption data and get feedback from end-users to identify necessary improvements and fixes
Prioritize required changes so that the most significant pain points and opportunities are addressed first
Document business and product requirements based on all stakeholder needs and understand the API technical specifications
Work with the technology teams who develop the APIs to ensure they follow standards, naming conventions, design principles, and consistent development methods so that we can provide our end-users that consume the APIs a superior experience
Manage the ongoing development and implementation of new processes and practices for an efficient and superior API partner onboarding experience
Manage the API products integration pipeline by coordinating with the Business Development and Technology teams to ensure our clients receive excellent support
Manage each stage of the API product lifecycle from development to testing (functional, security, and performance), deployment, iterations/release management, and retirement by collaborating with Technology, Business Development, and Marketing teams
Bachelor's degree, or equivalent work experience
Eight to ten years of related work experience
Comprehensive knowledge of the assigned business line and technical marketing skills
Strong product management, design and development skills
Thorough knowledge of product/program development, pricing, implementation and strategic analysis
Demonstrated marketing and marketing research skills
Excellent verbal and written communication skills
Strong financial and competitive analysis and computer skills
Demonstrated management, leadership and interpersonal skills
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $119,935.00 - $141,100.00 - $155,210.00
Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.