Job Information
U.S. Bank Junior Customer Account Manager in Oslo, Norway
A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. If you want to make a difference in your life, your community and your world, join us at Elavon. We know our company is only as strong as our people, and we are committed to your professional growth and success. Elavon is part of the U.S. Bank family, a diverse workplace, where we celebrate the individuality of each member of our global team.
Job Description
Aim of the position
Responsible for proactive support and service to an assigned portfolio of small to medium-sized Elavon clients via telephone or email. Responsibilities include account maintenance, growth, increased profitability, overall client satisfaction, and projects and to identify opportunities to enhance the profitability of the client relationship. Sells a full range of merchant processing products and services. This role is the escalation point for both internal and external client issues.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Zero to two years of client management experience
Fluent Swedish and Norwegian
Sales experience preffered
Preferred Skills/Experience
Emerging relationship building and selling skills
Ability to analyse information received from various sources and synthesize into reports, presentations and proposals
Strong problem-solving skills
Strong organization and project management skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Proven customer service/relations skills
Proficient computer skills, especially Microsoft Office applications
Excellent presentation, interpersonal, verbal and written communication skills
What We Offer
Full time position, employment agreement
Employee Assistance Program (EAP)
Occupational pension plan
Fitness allowance
Insurances (e.g. group life & accident, private health)
Highly professional, multicultural environment and high standards of work
Work in a dynamic team with a supportive inclusive culture and strong values
Interaction with Clients and Colleagues across the globe
Good atmosphere at work and comfortable working environment
Control Function Disclosure
This role has been identified as a Controlled Function (“CF4”) under the Central Bank of Ireland’s Fitness & Probity Regime. Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the Fitness and Probity Standards. Applicants agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the Fitness and Probity Standards and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.
Benefits :
We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
This is an Elavon posting. Elavon is a part of the U.S. Bank family.