U.S. Bank Salesforce Administrator (Sales Cloud) - Canada in Ontario
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionJoin the Digital Sales and Onboarding product management team to drive improved digitization across the client experience. We are seeking candidates with a commitment to innovation as we transform and mature our digital product suite.
The Salesforce Administrator will be responsible for the day-to-day configuration, support, maintenance and improvement of our Sales Cloud platform. Working closely with Product, Sales, Marketing, Program Management, and IT teams, the administrator will identify, develop and deploy new business processes. This role is part technical project manager, part administrator, part Salesforce analyst and fully dedicated to our core values.
Collaboration is a critical part of the Elavon culture. The individual will report to the VP of Digital Sales & Onboarding and engage with partners across the organization to drive innovation and growth. Key Responsibilities Salesforce Administrator responsibilities for Digital Sales and Onboarding Products Serve as system administrator for the Salesforce environment with 1,200+ users
Handle all basic administrative functions including user maintenance, modification of page layouts, generation of reports and dashboards, creation of new fields and other routine tasks
Gather detailed requirements for improvements or changes to the system, and implement these changes as appropriate
Automate processes using Salesforce tools such as process builder, approval processes, and validation rules
Manage less complex Salesforce integrations - those not handled by a Salesforce Developer or Consultant/Partner
Identify, install and maintain appropriate apps from the AppExchange for sales, product/pricing, marketing, e-signature, and more
Train new users and grow the Salesforce skill set across the organization
Basic Qualifications Bachelor's degree in Computer Science or related field, or equivalent work experience
Two or more years of experience in application development
Preferred Skills/Experience Payments, Financial Services and/or Digital Products industry experience
Salesforce Certified Administrator
Experience with DocuSign, Pardot, or CPQ
Strong business analyst and project management skills
Creative and analytical thinker with strong problem-solving skills
Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organization
Ability to assess the impact of new requirements on Salesforce and other integrated systems
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.