U.S. Bank Senior Information Security Risk and Compliance Consultant - Remote in Olympia, Washington
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionThe Archer Configuration Engineer provides software configuration along with operational risk support for the Technology Operations Services (TOS) Governance, Risk and Compliance (tGRC) programs within the RSA Archer Smart Suite toolset. The right candidate will play a critical part in diagnosing issues, solving problems and configuring applications to enable business processes and activities. The Configuration Engineer develops, tests, implements, and supports both new and changes to existing tGRC technologies through a Software Development Life Cycle. Job duties / responsibilities: Manage daily workload to ensure assigned timelines are met
Manage and prioritize multiple tasks simultaneously
Provide best in class customer support to internal teams and employees across the enterprise
Comply with all policy requirements surrounding Incident, Change and Problem Mgmt
Consult with customers to elicit, explain, translate and refine business/technical requirements
Research existing configuration architecture to understand current processes and functionality
Communicate technical information to non-technical individuals
Ensure timely completion of customers priority driven needs
Develop a full understanding of how in-scope applications, utilities, and processes function; infrastructure, administration, user interface, etc.
Document technical architectural designs and business logic solutions
Assist in the planning of design, build, test and implementation phases
Ensure alignment with development, implementation and performance standards
Participate in unit, integration and user acceptance testing
Utilize agile principles within planning, development, and communication
Provide consultation services to customers as well as internal team resources
Perform other projects or miscellaneous duties as requested or assigned
Requirements of qualified candidate: Bachelor’s degree or equivalent work experience
Five+ years of application configuration experience in RSA Archer
Strong analytical and critical thinking, problem solving skillset
Extensive technical troubleshooting experience
Self-motivated, quick learner with exceptional time management
Excel at verbal and written communication
Able to juggle multiple projects simultaneously; seamlessly multitask
Understanding of Operational Risk Programs, a plus
Advanced experience developing formulas in Microsoft Excel, a plus
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
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U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.