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U.S. Bank Senior DevOps Engineer in Newcastle upon Tyne, United Kingdom

A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. If you want to make a difference in your life, your community and your world, join us at Elavon. We know our company is only as strong as our people, and we are committed to your professional growth and success. Elavon is part of the U.S. Bank family, a diverse workplace, where we celebrate the individuality of each member of our global team.

Job Description

Senior DevOps Engineer

The Dev Ops Team is about ensuring all the Opayo Web Applications are delivered through Development, Test and Productions environments in an automated Continuous Delivery manner.

Opayo is a high transactional environment and applications are available 24 hours a day, 365 days a year. The team ensures that the Opayo core applications are maintained, monitored and issues are responded to and resolved in line with departmental SLAs.

Key accountabilities and decision ownership:

Maintaining and supporting Opayo Payments Applications, using monitoring tools to detect failures and investigating/resolving issues and writing custom monitoring scripts

Working with the development teams to help design new products and architecting new solutions

Monitor Live environment to detect failures and investigate/resolve issues

Work closely with the Development & Test Teams to deploy software releases

Support production systems as required inside and outside of standard working hours.

Reducing the overhead of BAU and manual tasks and replacing them with automated solutions

Actively contributing to the process of continual improvement, with regard to self, team and the systems you support

Actively participating in departmental projects as per the technology roadmap

Working with 3rd parties and partners to ensure product compliance and stability

Skills, know-how and experience:

Must have:

Extensive experience of AWS

Extensive experience of scripting languages

Extensive experience of monitoring tools (SumoLogic, New Relic)

Extensive experience of automation tools (Puppet, Ansible, Terraform)

Extensive experience of working in a DevOps support model

Experience of working in a highly available, high transaction, production environment

Demonstrable experience communicating in a fast-paced, results-oriented, team-based environment

Preferred: Proven experience of payment gateways

Key performance indicators:

System uptime and downtime is in accordance with Operational SLAs

Ensure all releases follow defined processes and procedures

Participation in Oncall rota

Objectives achieved through scripts maintained in source control

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits :

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

This is an Elavon posting. Elavon is a part of the U.S. Bank family.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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