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U.S. Bank Sr. Business Systems Analyst (ServiceNow)- Naperville, IL in Naperville, Illinois

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

U.S. Bank is seeking a motivated Senior Business Systems Analyst with liaison and relationship management experience to contribute toward the success of our technology initiatives. Responsible for requirements and functional architecture. Participates in testing, training, and implementation of applications. Responsible for assisting the business line with requirements and working with the application development team to create a functional architecture. Participates in developing and maintaining detailed knowledge of the business's current technology and infrastructure from a functional perspective. Provides guidance concerning business implications of development projects. Serves as consultant to internal business groups on process improvement projects designed to improve their business results. Involved in training and implementation of applications. Partners with business stakeholders to identify, refine, and document detailed business needs. Assists, and at times, may lead clients and technical staff to investigate, analyze, and resolve application problems related to system functions. Often first point of contact for user support and problem solving. May manage routine projects. Frequently interfaces with business lines, including management, and/or internal resources to ensure quality, timeliness, and testing of all project/release work. Works with technology and application development teams to design or select solutions that appropriately meet the business needs for large projects. Reviews and validates test plan approaches for proper functionality coverage. May coordinate and execute test plans. Looks for an opportunity to improve testing process.

Successful applicants will exemplify US Bank's ethical principles of uncompromising integrity, respect for others, accountability for decisions and actions, and good citizenship.

Basic Qualifications

-Bachelor's degree or equivalent work experience

-At least 6 years experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications.

Preferred Skills/Experience

Working experience in:

-IT environment

-Information management

-IT project management

-Product and vendor evaluation (ServiceNow)

Extensive experience in:

-System testing

-System development life cycle

-IT standards, procedures, policy

-Business assessment

-Modeling: data, process, events, objects

-Business process modeling

Subject matter expert in:

-Requirements analysis

-Workflow analysis

Benefits:

Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers (https://www.usbank.com/careers/index.html) .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://www.usbank.com/careers/verification-of-eligibility-for-employment.html) .

Our 74,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. Our employees are empowered to create change and drive our future, and we pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking. Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.

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