U.S. Bank Senior Product Manager - Zelle Lead in Minneapolis, Minnesota
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Job DescriptionSenior Product Manager Zelle Lead
The Zelle Platform Money Movement Senior Product Manager will report to the Head of Money Movement Platform. They will be responsible for developing vision and associated roadmap on assigned products related to the Zelle. The person in this role have multiple direct reports that lead teams to visualize, strategize, prioritize, implement, and measure our impact and growth of Money Movement Platform, to maximize platform and product value to the bank.
Core Responsibilities Include
Collaborates with stakeholders and business partners to define product capabilities and experience and aligns with segment and enterprise strategies. Establish, monitor, and maintain cross-departmental communication about how product work is prioritized and managed, as well as how key metrics are performing. Ability to manage multiple direct reports. Knowledge in back-end money movement architecture such as Zelle, ACH, RTP and wires Partner with capability managers, delivery managers, architects, UX Design, scrum masters, business lines and other product managers to evangelize the best solutions and facilitate execution across various stakeholders. Hands-on leader who excels at data analysis and customer research to drive discovery and ensure the right problems are identified along with the most fitting solution. Work collaboratively across BLs / Functions to define, sequence, and execute the Money Movement Platform roadmap. Act as a leader and mentor for other platform product managers. Advocates and embodies customer-obsession resulting in simple, frictionless, & innovative products/experiences. Presents persuasively and authoritatively to peers and senior leadership, while facilitating collaborative conversation. Define and evolve the Zelle product in alignment with Bank’s Digital Strategy. Create and manage product roadmaps Take products from initial concept through to customer deployment and into production operation. Articulates and resolves the trade-off between conflicting KPIs (e.g. timeline vs. risk). Clearly quantifies the strategic value and business benefit of Money Movement Platform and contribute to executive management evangelization for investment approval. Demonstrates thought leadership by integrating analytics to drive innovative experiences for customers that have a positive impact on business results. Manages a consistent, repeatable set of product artifacts (product-level roadmaps, feature / function gap analysis, journey / process maps, inventory of “best-in-class” experiences), evolving them in sync as our business changes and grows.
Bachelor's degree, or equivalent work experience; Masters’ degree preferred 10 or more years of product management experience Deep domain knowledge of Money Movements (Zelle, ACH, RTP)
Considerable experience with product development in an Agile environment Considerable experience with legacy transformation Extensive product/program development, implementation and strategic analysis experience within a matrixed environment Excellent management, leadership and interpersonal skills Thorough knowledge of competitive market, operations and various products and services within financial services or other direct to consumer industries Well-developed verbal and written communication skills Strong financial and competitive analysis skills
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U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.