U.S. Bank Operations Manager 4 in Minneapolis, Minnesota
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionLeading the dedicated Operations Account Manager team with with our large market clients. This role will lead a team of 8-10 Dedicated Operations Account Managers each with a large dedicated portfolio that are responsible for managing the CPS clients card program.
This role will be a “working manager” position in which the leader will jump in to assist the to maintain business-critical service level agreements. A majority of this person’s time will be spent managing the day to day with the team helping to resolve issues with the minority being actual work performed.
This manager would be a SME on best practices surrounding servicing our CPS card program clients and will at times consult with various clients to improve their program’s function. Basic Qualifications - Bachelor's degree, or equivalent work experience - Eight to ten years of operations-related experience
Preferred Skills/Experience - Advanced knowledge of operation functions, systems, policies and procedures for the assigned area - In-depth understanding and practical application of applicable laws and regulations - Excellent organizational, managerial and project management skills - Well-developed customer relations skills - Excellent interpersonal, verbal and written communication skills - Ability to manage multiple tasks/projects and deadlines simultaneously - Thorough knowledge of banking operations and human resources
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
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U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.