U.S. Bank Corporate Payment Systems Associate Relationship Manager - Minneapolis in Minneapolis, Minnesota
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Leading a portfolio of large market clients
Develops strategic client plans and executes on key initiatives that drive success for the client and the business – shadowing “SR RM” across the LMPS teams
Retains and grows spend volume and revenue by successfully retaining and expanding existing customer relationships
Maintain and deepen strong relationships at multiple levels of the client’s organization
Monitors and enhances profitability of all assigned relationships
Works as the key liaison and point of contact for the client, while facilitating support across numerous departments
Maintain excellent client satisfaction levels, competitor awareness and deploys necessary response to risk
Managing the non-credit risk for customer portfolio, cross-sell of Payment products to existing customers
Providing consultative advice to customers, growing portfolios through various program optimization activities, and making appropriate referrals
Build strong partnerships and alignment with internal stakeholders
Bachelor's degree, or equivalent work experience
5- 7 years of relationship management experience
Preferred Skills and Experience
Strong sales, relationship management and business development abilities
Extensive knowledge of payment products and services
Broad knowledge of bank products and services that result in successfully capitalizing on all opportunities to expand relationships and sales of bank's products
Awareness of Program Optimization
Sound technical experience with Microsoft Office 365 (Excel, PowerPoint, Word)
Knowledge of Accounts Payable; EERS – accounting degree or background helpful – preferred but not required
Strong analytical and problem-solving skills
Ability to work effectively with individuals, groups, and vendors across the company to manage customer relationships
Well-developed written communication and verbal presentation skills
Self-starter; inquisitive; not afraid to get hands dirty; follow up/through until issue resolved
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.