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U.S. Bank Control Oversight Program Manager - Minneapolis, MN or Charlotte, NC in Minneapolis, Minnesota

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

Control Oversight Program Manager

The Corporate Compliance group within U.S. Bancorp Risk Management & Compliance is seeking a strategic, experienced, self-motivated individual to lead Corporate Compliance’s Control Oversight Program.

The Control Oversight Program Manager will be a part of the Corporate Compliance Program Administration, Governance, and Reporting (PAGR) team and is responsible for assisting in the development, communication, and facilitation of the Corporate Compliance control framework strategy across the Company.

The Control Oversight Program Manager partners with key internal stakeholder groups to facilitate activities in control identification, documentation, assessment, monitoring/testing, and reporting in alignment with the Enterprise Compliance Program Policy, Business Line Control Environment Policy, and Business Line Quality Assurance Policy. Key stakeholder groups include: First Line of Defense Chief Risk Offices, Second Line of Defense: Compliance Oversight Groups (including Corporate Compliance); Compliance and Operational Risk Assessment and Testing Program Owners and Compliance Quality Assurance, and third Line of Defense (Corporate Audit Services).

Essential functions:

  • Govern and maintain the Corporate Compliance Control Oversight program, including authoritative documentation, governance execution, and continuous improvement

  • Serve as an advisor to Business Lines and Corporate Compliance in furtherance of implementation of control framework requirements in the Enterprise Compliance Program Policy, Business Line Control Environment Policy, and Business Line Quality Assurance Policy; perform governance accordingly

  • Partner with Operational Risk Management, Business Line Quality Assurance Functions, and Compliance Oversight Groups in development and post-execution analysis of compliance quality assurance plans

  • Design, develop, and sustain innovative strategies to support efficient and effective evaluation and credible challenge of control environment effectiveness within established compliance risk assessment processes (e.g., Enterprise Compliance Risk Assessment; Fair and Responsible Banking Risk Assessment)

  • Remain knowledgeable of and provide input to policies and procedures that impact the compliance risk and control framework, to ensure alignment across risk management programs

  • Assist with development and maintenance of technology enhancements related to the compliance risk and control framework in partnership with Risk Technology team and other internal stakeholders

  • Interact directly with senior managers, requiring an advanced level of presentation, relationship building and negotiation skills - this position will also have exposure to regulatory agencies on an as-needed basis

  • Provide project management leadership and coordination for process improvement or other initiatives related to above listed roles and responsibilities

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • 10 or more years of experience in an applicable risk management environment

Preferred Skills/Experience

  • Strong risk management-related process implementation and facilitation skills

  • Demonstrated management or leadership experience, including through periods of growth or other change

  • Strong analytical skills

  • Effective oral and written communication skills, including conflict resolution

  • Demonstrated commitment to providing excellent customer service (internal/external)

  • Possesses knowledge of Risk/Audit/Compliance competencies, including knowledge of key compliance risk management processes

  • Proficient in Microsoft Office, Archer eGRC, and business intelligence reporting tools


Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers (https://www.usbank.com/careers/index.html) .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://www.usbank.com/careers/verification-of-eligibility-for-employment.html) .

Our 74,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. Our employees are empowered to create change and drive our future, and we pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking. Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.