U.S. Bank CCB Issue Management Reporting and Data Entry Analyst - Mpls Charlotte or Telecommute US in Minneapolis, Minnesota
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
U.S. Bank’s Corporate and Commercial Banking (CCB) business line offers lending, equipment financing, leasing, depository services, capital markets, and international trade services to middle market commercial, large corporate, institutional, and public-sector clients. Corporate and Commercial Banking Risk Management (CCBRM) is led by the Business Line Chief Risk Officer and works with the business to help identify, control and monitor the risks inherent to its business activities.
The Issue Management RCA Professional is primarily responsible for working closely with other issue coordinators and key stakeholders in the business line, within CCBRM and throughout the enterprise to effectively execute the Issue Management program across CCB. This individual will participate in projects and/or activities that ensure compliance with applicable federal, state and local laws and regulations. This role will support reporting, data entry and various testing related activities primarily associated with issues management, operational loss reporting and other risk program activities. Individual will also help identify,, respond and/or escalate risks as appropriate.
Run monthly reports to create metrics for Operational Loss Reporting and Issue Management to be included in BL CRO reporting.
Taking weekly updates provided by Issue Coordinators and other individuals within CCBRM and incorporating it into a weekly report that goes to the BL CRO.
Assist the issue coordinators by helping to keep track of operational risk events as they are reported by the business to determine if they meet applicability to Enterprise Issues Management Policy and/or Customer Remediation Policy based on established policy and program timeframes.
Partner with other issue coordinators to enter milestones from the final resolution plans in ARCHER/CIT for their assigned issues.
Update CCBRM Issue Management Desktop Guides, Templates, or Procedures to incorporate any changes as a result of program enhancements or Enterprise Policy changes based on information provided by members of the Issue Management Team.
Manage the SharePoint sites created for Issue Management Program and Ops Loss Reporting Program to ensure current procedures, forms, templates, and links are up to date.
Join recurring Issue Management Team Meetings and capture detailed meeting minutes to distribute to all meeting attendees.
Identification of control and process weaknesses through testing activities. (Note: Testing results will need to be effectively communicated for reports and issue management documentation).
Bachelor's degree, or equivalent work experience
Two to three years of applicable experience
3+ years' experience in Risk Management or applicable line of business (e.g., compliance, testing and monitoring, or audit), preferably in financial services or similar industry
Must have strong attention to detail and focus on accuracy.
Must have ability to document and provide supporting evidence for activities completed (e.g., testing execution, report generation procedures, etc.)
Must have the ability to work in a dynamic environment and manage multiple assignments, requests/emails, tasks, projects and deadlines simultaneously often within compressed timeframes.
Must have demonstrated and proven ability to manage time effectively and prioritize work with minimal supervision/guidance both individually and as part of a team.
Must possess strong administrative and interpersonal skills, including verbal and written communication skills in order to collaborate and work effectively across multiple teams.
Must be self-motivated, willing to take on initiative, and capable of working independently.
Must have analytic, logical reasoning, problem-solving skills and able to think critically.
Proven ability to identify and escalate concerns quickly and effectively.
Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations.
Experience with Tableau Reporting.
Primary Location- 200 S 6th St. Minneapolis
Secondary Location- 214 N Tryon St. Charlotte
Remote: For the right candidate
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers (https://www.usbank.com/careers/index.html) .
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://www.usbank.com/careers/verification-of-eligibility-for-employment.html) .
Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $62,900.00 - $74,000.00 - $81,400.00
Our 74,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. Our employees are empowered to create change and drive our future, and we pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking. Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.