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U.S. Bank Agilist / Scrum Master in Minneapolis, Minnesota

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

NOTE: This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. Location: Minneapolis, MN

Risk Technology Services (RTS) is on an agile journey and as a Agilist / Scrum Master, you will be guiding one or more agile teams through their journey and help driving agile transformation across our internal products and lines of business. You will be part of the RTS “Being Agile” initiative targeting cultural and behavior changes across our organization at the individual, team, leadership, and customer levels. You will help teams and partners understand difference from doing agile and “being agile”.

You are customer obsessed with a focus on serving product teams, ensuring all product vision, planning and development activities are rooted in Agile and Product Values & Principles. You enable the organization to consistently experiment and evolve business strategy based on prior outcomes and feedback. You drive culture change through day to day to work with a focus on Agile & Product mindset, values and continuous improvement and keep the team focused on achieving product goals using agile methods.

Own the agile practices of the team/product group/journey including cross-portfolio impacts, planning, dependency maps, OKRs and key metrics for success in partnership with Product Management, business partners, digital and technology modelling agile methods, values, and principles. Provide regular communication to stakeholders and partners for transparency and awareness of outcomes and impediments; creates visual displays and communications with key information and agile updates for leadership.

Major Responsibility:

  • Embrace the agile mindset, advocate and champion agile across Risk Technology Solutions by challenging, coaching, and guiding teams using agile and lean principles

  • Provide creative solutions to agile transformation issues: resistance to change, limited resources, conflicting priorities, lack of accountability

  • Ability to utilize agile methods in a flexible manner that often includes traditional project management which can include hard deadlines/fixed dates at times

  • Understand the various agile frameworks, events and artifacts (i.e. scrum, Kanban), where they are fit for purpose and how to implement/apply with new and existing teams

  • Manage and facilitate team ceremonies.

  • Coach individual, teams, leaders, and customers in agile principles and practices, roles and responsibilities, and frameworks

  • Foster a continuous improvement environment to build high-performing, agile teams

  • Track and report on metrics for teams to measure progress, effectiveness of agile adoption, and agile maturity of the teams

  • Guide product management teams in their role, defining MVP's, story mapping, writing stories, and backlog prioritization and management

Preferred Skills/Experience

  • Bachelor's degree, or equivalent work experience

  • Typically three to five years of relevant experience

  • Proficient agile practice professional

  • Effective presentation, verbal and written communication skills

  • Bachelor's degree in computer science or related field, or equivalent work experience

  • At least 5 years of experience in Agile technology delivery and Software Delivery Life Cycle (SDLC) teams

  • At least 3 years of experience in a Scrum environment

  • Agile mindset of continuous improvement

  • Report/Metric creation or equivalent work experience

  • Knowledge of Agile principles and practices and capacity to understand specific needs or requirements to apply skills/knowledge

  • Understanding of fundamentals of iterative and incremental development

  • Working knowledge of the software development process – design, development, test, and deployment

- Experience training teams and/or communities of practice (COP )

  • Strong communication, collaboration, leadership, conflict resolution, budgeting and time management skills

  • CSM (Certified Scrum Master) certification a plus

  • Experience with Excel and PowerPoint and/or Mural


NOTE: This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $102,340.00 - $120,400.00 - $132,440.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.