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U.S. Bank Fair and Responsible Banking Specialist in Milwaukee, Wisconsin

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Fair and Responsible Banking Specialist within the Fair and Responsible Banking Division (FRBD) is responsible for risk management and compliance oversight of the anti-discrimination provisions of applicable fair lending laws and regulations (primarily Equal Credit Opportunity Act, Regulation B, Fair Housing Act) and prohibitions related to unfair, deceptive or abusive acts or practices (UDAAP) in support of the enterprise-wide Fair and Responsible Banking Program. This position is part of a team responsible for managing enterprise control expectations, completing gap assessments, conducting model evaluations, and reviews of social media/digital and other customer targeting criteria.

Successful candidates will have an advanced understanding of fair and responsible banking laws and Regulations and solid grasp of compliance management system components. Duties will include completion of complex tasks with minimal supervision, and work collaboratively with corporate compliance, analytics, emerging risks, and program governance teams to achieve common goals and execute strategies. As part of a second line of defense team the position will be responsible for identifying risks, providing credible challenge, determining whether controls and risks are mitigated to appropriate levels, and recommending risk mitigation and/or corrective action as needed. This position will collaborate across multiple lines of business, partner with various risk teams (FRBD analytics, model risk, etc.) and interact with management.

Essential Functions:

-Complete monitoring and oversight reviews to identify risks, trends, metrics, risk mitigation, and necessary actions to appropriately manage fair and responsible banking risks

-Complete control and process assessments/reviews to assess control adequacy and/or effectiveness based on internal or external risk factors

  • Review targeting or suppression criteria used for marketing, social media, digital communications, or other purposes for fair and responsible banking risks as related to prohibited basis groups and potentially vulnerable consumers

-Evaluate models and tools for fair and responsible banking compliance risks, including the purpose, data inputs, factors, and potential for discrimination risk (including overt, disparate impact, and/or disparate treatment)

Identify, draft, and support the maintenance of fair and responsible banking control requirements

  • Identify gaps and potential issues and follow issue management protocols, including drafting, presenting, vetting, and tracking issue

  • Support risk decisions and conclusions with high-quality work product and documentation

  • Provide subject matter expertise and advise business line and others across the bank on fair and responsible banking risks, requirements, risk assessments, and risk management expectations

  • Advise, guide, and partner with business lines as well as second line of defense personnel in the development and implementation of fair and responsible banking controls

  • Maintain appropriate knowledge of and stay current on fair and responsible banking laws and regulations, guidance, and other legal and regulatory developments, and how they apply to the Company

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Typically more than 10 years of applicable experience

Preferred Skills/Experience

-7+ years of experience in bank compliance risk management, consumer protection, banking, legal, audit, or regulatory examination

-Third party (vendor) risk management experience

  • Strong knowledge of banking products, services, and operations

  • Excellent verbal, written and analytical skills; including written guidance, conclusion memos/reports, training, and presentations.

  • Strong collaboration, interpersonal, management, and client relationship skills; ability to interact and present to management

  • Advanced knowledge of fair and responsible banking laws, regulations, and oversight, including ECOA, FHA, UDAAP and related regulatory agency (e.g. CFPB) examination standards, applicable regulatory guidance, litigation and enforcement actions

  • Certified regulatory compliance manager (CRCM) or Certified Third-Party Risk Professional (CTPRP) with advanced experience in performing consumer compliance functions; certified audit professional with advanced fair lending, consumer protection; or bank regulatory experience with emphasis in consumer compliance, and JD

  • Testing, risk assessment, audit or investigation experience related to regulatory compliance

  • Experience with large complex banking organizations and their product/service offerings

  • Experience in providing guidance regarding complex operational and compliance matters, enforcing requirements, working with auditors and examiners, negotiating desired outcomes, executing project and implementation plans, and reporting issues and trends to management

-Demonstrate business knowledge of banking-related products, services and relate how their associated risks may impact both U.S. Bank from a third-party perspective

-Explores and utilizes technology to enable process improvement

This role is hybrid. Team members who are in a hybrid role typically spend three days a week at the listed U.S. Bank location(s), while having flexibility on their work location for the other working days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $129,455.00 - $152,300.00 - $167,530.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.