U.S. Bank Customer Service Representative – English + Polish in Madrid, Spain
A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. If you want to make a difference in your life, your community and your world, join us at Elavon. We know our company is only as strong as our people, and we are committed to your professional growth and success. Elavon is part of the U.S. Bank family, a diverse workplace, where we celebrate the individuality of each member of our global team.
Job DescriptionRole Overview Provides high quality customer service by responding to telephone inquiries, customer requests and problems. Researches and resolves problems and errors.
Basic Qualifications - High school diploma or equivalent - Languages: English + second language: Polish, Dutch, French, Spanish, Italian C1 qualification
Preferred Skills/Experience - Strong telephone and interpersonal skills - Good problem-solving and negotiation skills - Proficient computer skills, especially Microsoft Office applications - Ability to identify and resolve/escalate problems - Good time management skills
Benefits: We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
This is an Elavon posting. Elavon is a part of the U.S. Bank family.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.