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U.S. Bank Senior Dev Ops in London, United Kingdom

A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. If you want to make a difference in your life, your community and your world, join us at Elavon. We know our company is only as strong as our people, and we are committed to your professional growth and success. Elavon is part of the U.S. Bank family, a diverse workplace, where we celebrate the individuality of each member of our global team.

Job Description

Role Overview

The Dev Ops Team is about ensuring all the Opayo Web Applications are delivered through Development, Test and Productions environments in an automated Continuous Delivery manner. Opayo is a high transactional environment and applications are available 24 hours a day, 365 days a year. The team ensures that the Opayo core applications are maintained, monitored and issues are responded to and resolved in line with departmental SLAs.

Key accountabilities and decision ownership:

  • Maintaining and supporting Opayo Payments Applications (Ecom Payment Gateway), using monitoring tools to detect failures and investigating/resolving issues and writing custom monitoring scripts

  • Working with the development team to help design new products and architecting new solutions

  • Monitor Live environment to detect failures and investigate/resolve issues

  • Work closely with the Development & Test Teams to deploy software releases

  • Support production systems as required inside and outside of standard working hours.

  • Reducing the overhead of BAU and manual tasks and replacing them with automated solutions

  • Actively contributing to the process of continual improvement, with regard to self, team and the systems you support

  • Actively participating in departmental projects as per the technology roadmap

  • Working with 3rd parties and partners to ensure product compliance and stability

Skills, know-how and experience:

Must have:

  • Extensive experience of AWS

  • Extensive experience of scripting languages & automation tools (Puppet, Ansible, Terraform)

  • Extensive experience of monitoring tools (SumoLogic, New Relic)

  • Extensive experience of working in a DevOps support model

  • Experience of working in a highly available, high transaction, production environment

Preferred: Proven experience of payment gateways

Key performance indicators:

  • System uptime and downtime is in accordance with Operational SLAs

  • Ensure all releases follow defined processes and procedures

  • Participation in Oncall rota

Key stakeholders:

  • Operations, Database, Infrastructure and Network Teams

  • Agile scrum Teams.

  • Security Team.

Benefits :

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

This is an Elavon posting. Elavon is a part of the U.S. Bank family.

Our 74,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. Our employees are empowered to create change and drive our future, and we pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking. Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.

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