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U.S. Bank Senior Cloud Database Engineer in London, United Kingdom

A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. If you want to make a difference in your life, your community and your world, join us at Elavon. We know our company is only as strong as our people, and we are committed to your professional growth and success. Elavon is part of the U.S. Bank family, a diverse workplace, where we celebrate the individuality of each member of our global team.

Job Description

Senior Cloud Database Engineer

You will be joining the London office of a global leader in the payments and financial services industry, working as part of a dynamic team of 4 experienced DBA's.

A major responsibility for the team is to ensure that the Opayo payment gateway is available 24 hours a day, 365 days a year. For this purpose, we have an on-call rota, as well as overtime compensation to cover any possible callouts. You will also work closely with the Java development teams in an Agile DevOps environment, to create and administer the complex database environment behind their in-house built web applications.

The payment gateway is hosted in Amazon Web Services (AWS) Cloud, primarily on SQL Server 2017. The team also works extensively with Aurora MySQL and SQL Server RDS. Training and support is provided on-site.

Their immediate need is for a database professional with a deep technical understanding of SQL Server internals, PowerShell automation, and a willingness to learn much more.

The role is primarily to support the Opayo databases operationally, including monitoring, identifying and rectifying problems and issues.

Key responsibilities :

  • Manage and ensure uptime of Opayo Ecommerce platforms

  • Patch and vulnerability management

  • Drive continuous improvement of the database technology stack, staying abreast of technology trends and innovations

  • Collaborate with development team to support delivery of new products and features, perform TSQL code reviews and advise on best practices

  • Participate in the out of hours Oncall rota, including, when required, out of hours work

  • Ensure Business Continuity Plan is validated and tested regularly

  • Modernise Opayo’s database platforms CI/CD framework

  • Communicate with stakeholders, in particular relating to release management, major incidents and Service or performance issues

Skills, know-ho w and experience :

Must have:

  • Microsoft SQL Server SQL 2017 + SQL Server internals (SQLOS, Data Storage, access methods, query processing architecture, thread scheduling)

  • SQL Server High availability & Disaster Recovery (HADR), Clustering, AlwaysOn Availability Groups

  • Performance Tuning, Query Optimization, DMVs, SQL Profiler and Extended Events

  • Strong TSQL programming

  • PowerShell automation

  • AWS fundamentals (EC2, EBS, RDS)

  • Documenting database architecture, processes and procedures, ensuring this is kept up to date

  • Maintaining database patching levels on a monthly basis

  • Conducting investigations into root cause analysis post incidents

  • Deploying database code into environments as part of the release pipeline

  • Working alongside the Development teams, providing consultancy and guidance on best practice


  • JIRA, Service Now, Agile, ITIL


  • Administering databases in an Operational capacity

  • Experience of 24/7, highly available, environments

  • Payments industry

Technical / professional qualifications :

  • 5 + years’ SQL Server experience

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://www.usbank.com/careers/disability-accommodation-for-applicants.html) .

Benefits :

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

This is an Elavon posting. Elavon is a part of the U.S. Bank family.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.