U.S. Bank Direct Consumer Lending Loan Consultant NMLS 1 -Telecommute in Lansing, Michigan
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionResponsible for originating consumer loans, including but not limited to home equity loans and lines of credit and purpose finance for existing or prospective clients primarily via proactive, outbound and inbound calling efforts. Client opportunities are generated through U.S. Bank leads, multiple digital channels, internal referrals or independently sourced. Meets specific loan volume origination goals, which are established annually. Identifies lending solutions for new and existing clients based on their needs. Completes the loan origination by engaging customers in the application process using a digital application process when applicable. Responsible for post-closing follow-up connections with customers. Develops collaborative partnerships with Consumer Direct Mortgage Loan Originators and 24hr Banking team to best serve clients.
This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination ofemployment.Basic Qualifications - High school diploma or equivalent - Two or more years of job-related, retail banking experience or a combination of lending/credit experience and commensurate trainingPreferred Skills/Experience - Thorough knowledge of all applicable bank and sales center policies, procedures and support systems - Effective written and verbal communication skills to include professional telephone etiquette- Call Center experience - Strong customer service skills - Strong sales aptitude - Self-motivated with ability to achieve specific production goals - Proven ability to learn and adapt to new information and technology platforms, and ability to teach customers how to use digital technology - Effective problem-solving and active listening skills - Experience in financial services and knowledge of financial services industry, products and solutions preferred Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
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U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.