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U.S. Bank SFDC Technical Architect - Multiple Locations in Knoxville, Tennessee

A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job DescriptionU.S. Bank is seeking a motivated Application Architect with technical design and architecture experience to contribute toward the success of our technology initiatives. Responsible for the design and architecture of application systems. Develops the application's architecture and blueprints on which functional and non-functional requirements can be met. Reviews developer technical designs. Translates user requirements to technical requirements. Designs application's technical infrastructure, such as application components, platforms, interfaces, development tools, and testing approaches. Possesses broad knowledge of platforms and applications across all technologies. Converts specifications into design approach instructions to solve business problems through automation support. Participates in the definition of non-functional requirements and ensures that the application architecture supports these requirements. Provides strategic input for long-term application direction. Monitors and maintains compliance with Enterprise Architecture, Technology Standards, and Disaster Recovery/Business Continuity Planning. Participates in evaluation of vendor products to determine conformance with bank technical standards and appropriate fit with business needs. Develops and maintains department's knowledge base. Mediates between the expert and knowledge base. Uses models, hypotheses, and cognitive analysis techniques to elicit real problem-solving knowledge from the experts. Senior level positions lead the mapping of the application's architecture to the chosen technology platform; may lead, provide direction, and coordinate activities of application architects.

Responsibilities: Drives technical (HL and LL) design and development for major components of focused solutions

Offers best practice advice and recommendations to clients often extending beyond Salesforce to topics around overall systems architecture and CRM strategy

Engages with Enterprise Architects regarding technical architecture and details of Salesforce and integration/migration

Leads technical requirements gathering and/or design workshops for complex projects

Provides overall Salesforce technical expertise

Provides overall systems architecture expertise in order to relate to and build upon existing client environments

Architects creative solutions that solve our client’s business and technical problems

Leads and facilitates project discovery to define business, functional, and technical requirements

Defines business processes using CRM & SFDC best practices

Develops data integration, migration and deployment strategies

Builds & Deploys Salesforce solutions

Lead Proof of Concepts and technical solutioning

Manages and mentors junior team members

Works with clients to understand their needs, provide meaningful solutions and build strong relationships

Basic Qualifications Bachelor's degree in Computer Science or related field, or equivalent work experience

At least 5 years of experience with the concepts, philosophies and tools behind the design of applications, information and underlying information technologies

At least 10 years of experience with developing and implementing applications

Preferred Skills & Experience 5+ years of experience delivering services, in client-facing roles that provided experience with all aspects of systems implementation, including 3+ years hands-on experience with Salesforce

Deep understanding of SFDC concepts and practices. Able to identify the need and recommend the use of Apex, DPA (Digital Process Automation), Lightning, Heroku Connect and Visual Force to meet a business requirement.

Experience in Managed Package Implementations

Strong understanding of database design concepts, data migration and data integration

Experience with Data Loader, CPQ and Boomi, is a plus

Must have experience in developing System Architecture Documents

Strong technical writing skills. The ability to take the lead role in developing comprehensive solution design documents, application architecture, integration architecture, NFR and deployment documentation.

Demonstrates excellence in understanding complex business processes and ability to apply scenarios to Salesforce “Story-lines” as well as make business process modification suggestions to align with Salesforce best practices

Outstanding written and verbal communication skills; executive level presence and experience facilitating meetings

Ability to communicate complex technical solutions to non-technical business users from various backgrounds including sales, support and marketing

Salesforce Administrator and/or Developer certification required. Sales Cloud and Service Cloud Certification will be required but are not a pre-requisite for the role.

Experience with both agile and waterfall implementation methodologies

“Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location.”

Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $98,175.00 - $115,500.00 - $127,050.00 This is an Elavon posting. Elavon is a part of the U.S. Bank family.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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