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U.S. Bank Product Manager Tokenization in Knoxville, Tennessee

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

About the team

This is a large team of Product Managers/Owners who support Payment’s products for our MPS business line.

What you'll do

As a Product Manager you’ll partner closely with customers (internal and external), the business line(s) and Agile teams to drive the evolution of the assigned product(s). Creates the vision of the assigned product(s) and communicates it through the various sales and marketing channels. Maintains and refines product backlog; is a key stakeholder in creating user stories and acceptance criteria and prioritizes all stories to ensure work focuses on those with maximum business value that align with product strategy. Acts as liaison between the business and Agile teams, ensuring the teams understand vision for the products. Collaborates with Pricing to design strategies that effectively monetize the product(s) and create value for our customers (Internal and external). Works with Legal and Risk teams to ensure the product(s) is built and maintained in a compliant manner. Work closely in a hands-on style with development team including addressing daily prioritization needs, providing real-time feed-back and answering questions on an ongoing basis. Works with other levels of Product Management to set release dates, determine when sufficient value has been delivered to release to market, understand tradeoffs between schedule, scope and budget and communicates this information to the organization. Employs product management practices and tactics including customer research, data and analytics, and market research.

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Three to five years of related experience

Preferred Skills/Experience

  • Payments Experience

  • Experience with Tokenization, Fraud Prevention or PCI is helpful

  • Practical application ability with Microsoft Office and Visio or similar tools

  • Soft skills communication and negotiation skills

  • Ability to lead multiple teams in terms of business and product requirements.

  • Detailed analytical abilities

  • Well-developed ability to collaboratively develop and evolve a product

  • Well-developed ability to develop and articulate a product vision that supports outcomes, value and prioritization of work

  • Demonstrated leadership and interpersonal skills including ability to collaborate with and empower teams

  • Well-developed verbal and written communication skills

  • Proficient computer navigation skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $121,040.00 - $142,400.00 - $156,640.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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