U.S. Bank Elavon Administrative Supervisor 3 - Knoxville, TN in Knoxville, Tennessee
A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionA note to applicants: U.S. Bank is closely monitoring the spread of the novel coronavirus, COVID-19 and taking a unified approach on restrictions to minimize the impact on our employees and operations. As a result, U.S. Bank has temporarily placed a pause on in-person interviews and will offer our internal and external applicants video and/or phone alternatives. By taking this step, we are doing our part to help limit the spread of the virus. We are currently accepting applicants and conducting phone interviews for the training class. Our trainers and hiring teams are working together to practice social distancing within our service centers and training classes, and our recruiting team will be happy to share more with you about steps we are taking throughout our interview process.
Explore your career possibilities here: Are you ready to start your career with unlimited opportunities for growth and development? Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.
Responsibilities Supervises the delivery of high level, professional, administrative services and expertise that requires in-depth knowledge of the assigned functional area. Analyzes, interprets and resolves inquiries from customers and/or internal clients regarding policies and procedures applicable to the assigned area. Manages workflow and ensures that service expectations are met. Under limited direction administers and supervises special projects and programs for the area. Compiles and analyzes reports for management and makes recommendations. Delegates work and provides direction to clerical staff.
Shift: Nights and includes one night on the weekend
Basic Qualifications - Minimum technical, trade or business school certificate, or equivalent work experience - Five or more years of administrative or operations experience
Preferred Skills/Experience - Advanced knowledge of functional area, applicable systems and policies and procedures for the assigned area - Strong organizational and problem-solving skills - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications - Demonstrated leadership skills - Thorough knowledge of the organization's human resources policies and procedures - Strong interpersonal, verbal and written communication skills - Well-developed ability to resolve complex problems with minimal guidance - One or more years of supervisory experience preferred
Core values: By practicing these values, we continue to meet the challenge of being a leading service provider in the banking industry.
• We do the right thing – We act ethically, honestly and with integrity. • We power potential – We champion and encourage potential in our customers, each other and our communities. • We stay a step ahead – We value continuous improvement over fast growth, because bigger isn’t better: Better is better. • We draw strength from diversity – Diversity, inclusion and collaboration aren’t just policies- they’re defining characteristics of our culture. • We put people first – We invest in enhancing the skills and knowledge of our employees to create great experiences for our customers.
What we offer: • Shift differentials and varied schedules available • Paid training and development opportunities • Competitive wages and performance-based bonus opportunity • Comprehensive benefits package including: Medical, dental and vision plans Paid vacation to help you recharge Ten paid holidays every year Tuition reimbursement Maternity and paternity leave 401(k) plan with company match
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
This is an Elavon posting. Elavon is a part of the U.S. Bank family.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.