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U.S. Bank Customer Experience Senior Product Manager in Knoxville, Tennessee

A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

Oversees the strategic product management for an assigned product line in support of the organization's goals and market needs. Meets product profit and growth goals. Oversees the evaluation of market trends, product development, product position and pricing philosophy. Recommends enhancements to product line to stimulate sales and meet objectives. Ensures products meet state and Federal regulatory requirements and coordinate legal review of all supporting collateral materials and documentation.

Role Specific Functions:

  • Define appropriate KPIs/metrics and methods for measuring for each product.

  • Partner with Product Strategy and Commercial Product leaders on product KPI’s as a shared measure of our success.

  • Work with System Architects to understand enabler work that is required from an infrastructure perspective and how it will influence and shape roadmap.

Basic Qualifications:

  • Bachelor's degree, or equivalent work experience

  • Six to eight years of related work experience

Preferred Skills/Experience:

  • Comprehensive knowledge of the assigned business line and technical marketing skills

  • Strong product management, design and development skills

  • Thorough knowledge of product/program development, pricing, implementation and strategic analysis

  • Demonstrated marketing and marketing research skills

  • Excellent verbal and written communication skills

  • Strong financial and competitive analysis and computer skills

  • Demonstrated management, leadership and interpersonal skills

Benefits:

Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers (https://www.usbank.com/careers/index.html) .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://www.usbank.com/careers/verification-of-eligibility-for-employment.html) .

This is an Elavon posting. Elavon is a part of the U.S. Bank family.

Our 74,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. Our employees are empowered to create change and drive our future, and we pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking. Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.

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