U.S. Bank Jobs

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U.S. Bank Partner Engagement Manager in Kansas City, Missouri

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

The Partner Management Executive (PM) is responsible for managing relationships with our reseller partners and third-party acquiring relationships.

Will work with resellers to develop sales pipelines, forecast and monitor monthly sales and commissions, communicate new feature/functionality, provide for issue resolution, and perform portfolio buy-outs and agreement changes, if needed.

Will work with CenPOS’ (payment gateway’s) third-party processors verifying monthly residuals, identifying opportunities to convert portfolios (or the merchant within) to Elavon acquiring or to increase overall value of the portfolio, through price increases, etc.. Manage portfolio buy-outs, if needed.

The PM will assist with other projects, as needed, for the CenPOS revenue team and the projects will vary based on overall yearly objectives.

The PM will report to the VP, CenPOS - Head of Revenue.

JOB RESPONSIBILITIES

Establish productive, professional relationships with key reseller and partner personnel.

Coordinate company personnel involvement, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.

Meet assigned goals for sales growth and assigned strategic objectives.

Manage potential channel conflict by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.

Suggest solution development effort requirements that best address end-user needs, while helping to coordinate the involvement of all necessary company and partner personnel.

Ensure partner compliance with partner agreements.

EDUCATIONAL & PROFESSIONAL QUALIFICATIONS

Bachelor’s degree in business or finance, or equivalent work experience

Five or more years of client/partner management experience (in the Payments industry – preferred)

PERSONAL QUALIFICATIONS

Confident, innovative thinking, and a strong sense of initiative

Sound analytical and problem-solving skills with ability to quickly process complex information and present it clearly and simply

Effective written and verbal communication skills

Flexible and adaptive

Team oriented and collaborative approach in working across teams

Comfort in working with and presenting to executive level audiences

Curious and committed to personal development

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $108,375.00 - $127,500.00 - $140,250.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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