U.S. Bank Jobs

Job Information

U.S. Bank Reliability Engineer in Jefferson City, Missouri

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

As a Reliability Engineer, your role will be a combination of supporting production applications and proactively looking for ways to automate your discoveries, eliminate incidents from recurring and/or reduce the time it takes to get our customers back up and running. In addition, you'll focus on improving the following for our applications: availability, latency, performance, efficiency, and effective proactive monitoring. The reliability engineer interfaces with business users, development teams and system administrators to ensure systems perform to meet their business needs and specifications.

#Li-Remote #Remote

Responsibilities include:

  • Developing, coordinating, and conducting technical reliability studies on engineering designs to assess the likelihood that a product/process performs its intended function over the intended lifecycle.

  • Measuring and analyzing the reliability of the design, materials, processes, cost, and final products of production.

  • Recommending design or test methods and statistical process control procedures for achieving required levels of product reliability.

  • Completing risk analysis studies of new designs and processes. Undertaking testing and analysis on failures, proposing changes in design or formulation to improve system and/or process reliability.

Basic Qualifications:

  • Bachelor's degree, or equivalent work experience

  • 5+ years of relevant work experience in business and risk analysis, IT Service Management, production support, product/project management, or application development

Essential Skills and experience:

  • Experience with large scale application troubleshooting and performance tuning

  • Experience with monitoring tools such as Splunk, AppDynamics, Kibana, Thousand Eyes

  • Experience with Java, WebSphere, TIBCO, Apigee, Informatica, SCRUM

  • Experience working with one of major cloud platforms (AWS, or Azure)

  • Experience in at least Containers - Kubernetes or equivalent

  • In-depth understanding of systems architecture, networking topologies, multi-cluster applications, multi-tenant platforms, and systems/network security

  • Experience with 24/7 on call production support rotation, triage of production outages, and collaboration with support teams to effect rapid recovery, post recovery/root cause analysis

  • Experience with Incident Management, Problem Management, and Knowledge Management principles and Service Now

  • Knowledge of Site Reliability Engineering (SRE) concepts and practices

Preferred Skills/Experience :

  • 3+ years of experience as an SRE supporting production services with strict SLAs

  • Experience leading technical resources

  • Experience with service metrics and development of logging, monitoring, and alerting capabilities

  • Strong command Experience operating a production environment using AWS services

  • A proactive approach to operational excellence

  • Clear and organized communication skills, and proven ability to collaborate effectively

  • Ability to handle multiple task and priorities

Experience writing production software in a team environment

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .


Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.