U.S. Bank Vehicle Lending Concierge Team Manager 2 - Tempe, AZ or Jacksonville, FL in Jacksonville, Florida
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionManages a phone based staff responsible for the sales and servicing support of vehicle lending direct to consumer products. Makes sales directly and/or through assigned sales staff to customers and/or prospects. Makes sales directly and/or through assigned sales staff to customers and/or prospects. Develops revenue, volume, and market share objectives for an assigned staff and market area. Establishes and achieves sales and budget goals and marketing strategies for the products/ services sold. Maintains and develops profitable relationships with customers. Identifies and monitors market trends and competitors actions in order to gain the competitive advantage. Develops and administers the annual budget for an assigned area. Develops relationships with industry associations. Trains, motivates, and provides daily management to assigned staff. Basic Qualifications - Bachelor's degree, or equivalent work experience - Five to eight years of relevant experience - Prior call center work experience
Preferred Skills/Experience - Prior experience in vehicle lending - Advanced knowledge of sales and sales strategies - Excellent verbal and written communication skills - Strong management and leadership skills - Demonstrated new business development and relationship management skills - Excellent customer service/relations skills - Thorough knowledge of banking products/services, banking operations, and current market trends - Ability to make important decisions independently
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
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U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.