U.S. Bank Training Manager in Jacksonville, Florida
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionThis positions supports the Prepaid business and manages training, procedure writing/knowledge base and communications.Directly and through subordinates, identifies, designs and assesses training tools, resources, programs and policies that support the Prepaid business needs and strategic plan while being responsive to business line training/communication/knowledge needs. Regularly interfaces with line management and participates in project task forces to identify training needs and ensure the effective implementation, communication, administration and assessment of training programs, procedures, knowledge, communication. Analyzes training needs and requirements; investigates available options to determine the most cost-effective alternatives. Ensures that staff have the tools necessary to effectively deliver and administer programs; pilots designed courses; ensures the delivery of high-quality training and development programs. Analyzes, recommends, negotiates and maintains training vendor contracts and relationships. Develops and maintains a resource training and development library; ensuring that catalogs of core curriculum and training resources are disseminated to appropriate areas of the corporation. Oversees the training administrative process and identifies opportunities for automation to improve efficiencies. Plans, develops, establishes and controls assigned organization and budget functions, as well as human resources functions.Basic Qualifications - Bachelor's degree, or equivalent work experience - Five or more years of relevant experiencePreferred Skills/Experience - Basic knowledge of the design, delivery, administration and evaluation of training and development programs, procedure writing and knowledge - Effective consultative, project management, analytical, planning and organizational skills - Ability to interact effectively with all levels of management - Effective interpersonal, verbal and written communication skills - Demonstrated leadership skills Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
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U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.